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“Unclean & overpriced” 2 of 5 bubbles
Review of Howard Johnson Inn Jamaica JFK Airport NYC

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Howard Johnson Inn Jamaica JFK Airport NYC
Ranked #21 of 31 Hotels in Jamaica
Boca Raton
Level Contributor
75 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Unclean & overpriced”
2 of 5 bubbles Reviewed June 7, 2012

I realize that in NY you are going to pay about 100% more than you should, but for $140 I expected it to at least be clean. The hallways did not appear to have been vacuumed in a week, the tub was black, and the curtains were broken.

We booked through Priceline, where you can't specify smoking or nonsmoking, and got stuck with a smoking room (they were full). It was really gross, and did not merely have a hint of smoke but reeked. They said they would send up a spray but never did, even after we asked a second time. The comforters were stained and had cigarette burns in them.

If you are like us, and use Priceline and end up with this hotel, I would call or email IMMEDIATELY to make sure you get a nonsmoking room.

Really the only plus to this hotel was the free breakfast, shuttle and wifi.

  • Stayed May 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank bluepassion264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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553 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
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English first
New York City, New York
2 reviews
1 of 5 bubbles Reviewed May 29, 2012

I totally agree that the front desk seemed like they have better stuff to do than actually helpin theyre customers.
If you forget things in ure Hotel room you have no Chance to get them back even you callin right after youre check out because apparently this hotel is not keepin personal things because nobody comes back to pick them up. The question is now why do they have a lost and found if they dont keep anything anyways.
The hallway floor is dirty also ! i would def. not do it again.

  • Stayed May 2012, traveled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank anja h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DHARMENDRAPATEL, General Manager at Howard Johnson Inn Jamaica JFK Airport NYC, responded to this review, June 8, 2012
Thank you for letting us know your issues and concerns. Please email me at dkayesha@gmail.com and please let me know what did you leave behind. Please include the name and the room number so it will experdite the process of finding easy and quickly.

If the guest forgets their belongings and if found we keep it for 90 days. Guest have to send us the prepaid envelope so that we can send them to the correct person and the correct address.

Awaiting for your email and we apologize for any inconvenience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Jamaica hotels

Vienna, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 9, 2012

I was in NYC for a business trip. I had to make my way to Jamaica Bay Wildlife Refuge. I was waiting for the shuttle to Federal Circle, but it wasn't scheduled for a while. So, the shuttle driver gave me the directions using the MTA bus that stopped right outside of the hotel. I had a metro pass from a past visit, but when I got on board, I realized that it had expired. I jumped off at the next stop and returned to the hotel. The driver let me know that I could use cash to get on the bus. I pulled out two $1 bills and a quarter and headed to the bus stop. Apparently, I had to have quarters, so the shuttle driver hunted me down and exchanged my bills for change. For the remainder of my time at the hotel, I was able to get around using the bus and trains.

Thanks again for saving me money and for making me much more self reliant.
3burk3

Stayed May 2012, traveled on business
Helpful?
1 Thank Elizabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stratford-upon-Avon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 29, 2012

My girlfriend and i stayed for two nights and were pleasantly surprised from this airport hotel. Apart from the occasional road and hallway noise we slept well on our very large bed. Great waffles in the morning, and the man who picked us up from the airport and the reception staff were all very happy and helpful. Thanks everyone

  • Stayed April 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jimkiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed April 26, 2012 via mobile

This facility probably survives on first time customers only, because no one would ever want to repeat this experience. The front desk seemed bothered that I was interrupting her personal cellphone conversation. The carpet in the hallway was filthy. Nail Clippings on the floor in the room. No alarm clock.

Stayed April 2012
Helpful?
1 Thank Terry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DHARMENDRAPATEL, General Manager at Howard Johnson Inn Jamaica JFK Airport NYC, responded to this review, April 27, 2012
Thank you for taking time to write on the TRIPADVISOR. First, let me apologize for the inconvenience you experienced as a guest of our hotel.

As a consumer, I know how I expect to be treated. We are truly sorry that we failed to provide you with our very best. I hope that you will give us another opportunity to serve you on your next visit to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
1 of 5 bubbles Reviewed April 25, 2012 via mobile

Front desk staff and shuttle service were rude. When we arrived to check in the front desk insisted that we had only booked one night. When I tried to give the girl at the front desk the confirmation number she waved me off and rolled her eyes. The hotel rooms were small and smelled of mold and mildew. The hallways also reeked of body odor and urine. When we left to check out, our bill was not what we booked for and we were charged an extra $80. If you are looking to stay here, please don't.

  • Stayed April 2012
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank O0unscripted0o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DHARMENDRAPATEL, General Manager at Howard Johnson Inn Jamaica JFK Airport NYC, responded to this review, April 27, 2012
Thank you for chossing Howard Johnson Jfk Airport for your recent visit to NYC. We appreciate you for bringing your concern to our attention. Could you please email me at dkayesha@gmail.com with the guest name so I can look up the charges and if there is incorrect amount I would gladly credit the account.

We apologize for our error if any and inconvenience we caused you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed April 15, 2012

Recently stayed here.. Great place.. Good service.. Clean rooms.. Breakfast is complimentary and offers a good spread.. Rooms have free wifi Internet connection... Overall it's a thumbs up for howard Johnson..

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Preetamramesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DHARMENDRAPATEL, General Manager at Howard Johnson Inn Jamaica JFK Airport NYC, responded to this review, April 27, 2012
Thank you for your response on your last stay at our hotel. Once again, staff at Howard Johnson appreciates your business and would like to welcome you for your future stay at JFK AIRPORT.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Inn Jamaica JFK Airport NYC

Property: Howard Johnson Inn Jamaica JFK Airport NYC
Address: 15395 Rockaway Blvd, Jamaica, NY 11434-3635
Phone Number:
Location: United States > New York > Queens > Jamaica
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #21 of 31 Hotels in Jamaica
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Howard Johnson Inn Jamaica JFK Airport NYC 2*
Number of rooms: 71
Official Description (provided by the hotel):
Welcome to Newly Renovated Howard Johnson Inn at JFK Airport, NY. A modern two story interior corridor hotel with an elevator awaits your arrival. Located in the fastest growing area of New York City, this hotel puts you right in the middle of all that New York City has to offer. Within a few minutes of the Hotel you will find JFK Intl Airport, LaGuardia Airport, Jones Beach State Park, Rockaway Beach, Nassau Veterans Memorial Coliseum, Arthur Ash Stadium-US Open, Shea Stadium, Belmont Race Track, Jacob Javits Center, Green Acres Mall, Roosevelt Field Mall and New York Aquarium. Resort World New York Casino is 2 miles away. Start your stay off right with coffee, tea, hot chocolate upon check-in. During your stay, enjoy our fitness center and countless other amenities such as free high speed internet access. Before departing in the morning, make sure to visit our warm and inviting breakfast area where we offer complimentary USA Today newspaper and serve Continental Breakfast. Enjoy our fresh baked hot waffles which compliment our expanded continental breakfast offerings of fresh fruits, cereals, juices and a coffee bar. All the while, feel safe and secure with our nightly hotel-only dedicated private security that is here for your peace of mind. All of our finely appointed rooms were recently renovated and include premium one cup coffee makers, iron/board, hair dryers, premium massaging shower heads, safes, AM/FM radio alarm clock, Electronic locks, satellite television, activity table and chair, New Beds and granite bathrooms. Yes, we are pet friendly with a fee of 50.00 per night per pet. Our hotel takes pride in the Earth Green practices. We utilize 100 percent fluorescent lighting throughout the hotel. We urge you to please turn off the lights if you are not utilizing the room and conserve water. Limited Parking Available. Sorry No Park and Fly available. Must have one adult 21 years or older in each room. Airport guests take the Air Train on second floor to Federal Circle. Once at Federal Circle give the hotel call to pick up from 5AM to 11PM EST. Authorization forms must be obtained from the front desk if using company's CC or the credit card in different name than the guest name prior to arrival. In 2011 all our rooms were updated with new paint, beds, comforters, pillows and granite bathrooms. All smoking rooms are constrained to one floor and wing. 57 rooms were designated exclusively non-smoking and pet free after the renovation was complete. ... more   less 
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Also Known As:
Jfk Airport Hotels Howard Johnson Inn, Jamaica, Nyc Hotel Jamaica
Jamaica Howard Johnson
Howard Johnson Jamaica

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