I have stayed at this hotel on several occasions and have never had a complaint. The staff is courteous, understanding and polite. On one occasion I witnessed this personally when I was in the shuttle van and one of the passengers realized, en route to the airport to check in for her international flight, that she had left her medication in the hotel. The shuttle driver, Deron, made no hesitation in ensuring that the passenger would get her medication and still have time to make her international flight. There was not a minute that Deron appeared upset, disgusted, or annoyed. It was comforting to know that if I were in the same position, I would be looked after equally. This is exactly why I continue to stay at this hotel when I am in NY. This staff knows how to treat their guests. Way to go Deron!!!
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- Also Known As:
- Hampton Inn Ny - Jfk Hotel Jamaica
- Hampton Inn Jamaica
- Jamaica Hampton Inn