I left something behind in this hotel. Contacted them by phone, half an hour later when I realized. Was told they had my item and would keep it safe. Sent them an overnight postal bag for the return of my belongings. After many phone calls, an email they ignored, a Facebook message they ignored, I finally spoke with someone who said he would return my call. He didn't. When I called back, I was informed that they no longer had my item. Very dishonest staff! The hotel itself was clean but I value honesty and integrity, neither of which was demonstrated to me. I would never recommend this hotel to anyone. I will never go back there.
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- Also Known As:
- Crowne Plaza Jfk Airport
- Crowne Plaza Jamaica