Hotel was dirty, dated and smelled. The breakfast was terrible and not much of it. My daughter had a stomach ache and all we wanted was some toast, but the bread was terrible. They ran out of coffee. The hallways smelled and the phone in our room does not work. I noticed a garbage bag in the hallway and upon looking at the previous reviewers photos (posted three days ago), I noticed the same garbage bag which means it has been sitting there for at least three days perhaps longer.
The only reason I give the hotel two stars and not just one is that the staff that checked us in last night were friendly and helped us to change rooms to a much better room when we didn't like the first one. The concierge too was friendly who helped us get comfortable quickly and offered a blanket for my little one who had fallen asleep in my arms.
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- Also Known As:
- Crowne Plaza Jfk Airport
- Crowne Plaza Jamaica