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“Friendly, clean, quiet, & comfortable”

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Sleep Inn JFK Airport
Ranked #14 of 31 Hotels in Jamaica
Sahara
Level Contributor
87 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Friendly, clean, quiet, & comfortable”
4 of 5 bubbles Reviewed May 7, 2013

The hotel was clean, and the beds and pillows extremely comfortable. My room, which was on the parking lot side, was on the smallish side (fine for 1 person, cramped for 2), but it was tastefully decorated and I heard very little noise from the parking lot or adjacent rooms.

Breakfast was average.

The airport shuttle has limited hours of operation. As a consequence, I ended up going to the airport almost 3 hours earlier than I needed to. Of course, you could always take a taxi if the shuttle times aren't convenient.

Customer service is great. After a long international flight, I was very nice to be welcomed by such a pleasant shuttle driver and friendly receptionists!

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jolenejentilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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207 reviews from our community

Traveler rating
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    59
    12
    18
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dubai, United Arab Emirates
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed May 7, 2013

This property is clean, safe, well maintained. However it is a bit far from the airport - cab ride was $25 each way.

Rooms are small but efficient with internet and decent TV package

Was OK for a quick stop over between flights but I would book closer to the airport depending on the room cost ($50 worth of cab rides allow for a bit more expensive room)

Staff was friendly

Location in an industrial area so not much to see or do if you stayed more then just to clean up and rest

Room Tip: The lobby level rooms are very quiet
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fwohl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
4 of 5 bubbles Reviewed April 30, 2013

We missed a connection at JFK and were completely stranded in October 2012 on our way to Ireland. Out of all the hotels we called the Sleep Inn was the only one to offer us a room. The young girl at the desk was so nice to us and made sure we were taken care of (She definitely deserves a promotion, out of our entire trip she was one of the nicest to us by far). The room was clean and comfortable and allowed us to rest after a very stressful day.
Breakfast the next morning was very good and the shuttle to JFK was an added perk after a long night. One suggestion is to take an early shuttle back to JFK as the last one around lunch time filled up quite quickly and many people don't understand how to form a line. One suggestion for the hotel is to create a list and allow people to sign based on when they arrived in the lobby.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kayla M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed April 22, 2013 via mobile

I missed my connection at JFK and needed a room for the night. Sleep Inn was the least expensive hotel I could find. All I expected was a bed and a shower. I was pleasently surprised when I entered my room. Very clean room. microwave, mini-fridge, coffee maker and a nice flat screen TV. The hotel has free Wifi throughout the building too. I got in late but the girl at the front desk provided me with quite a few takeout menus of places that deliver late.
The only problem was actually getting to the hotel!!
Shuttle service is absolutely terrible! From the time I got off my plane to check-in was almost 2 hours! Not good!!
12 noon is also the last shuttle back to the airport until 3 pm. After that it runs until 10 pm. It's not the drivers fault. The hotel is about 4 or 5 miles from the airport so they really need 2 vans.
None the less, once I finally got to the hotel I was very comfortable .. Good Value!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TPA001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 21, 2013

We have stayed here many times and love this place. The rooms are small, but so are the pricey ones in Manhattan, this is New York!!! . The beds are very comfortable, the rooms are clean and quiet. The shower is hot and good water pressure. The neighborhood isn't the best, but my girlfriend and I walk to the subway (about a 10 min walk) and we have never had a problem. The hotel has a shuttle that will take you there, but we prefer to walk. If you are arriving at JFK, take the Air Tran to Jamaica station, and CALL the hotel, they will send the shuttle.... The longest we had to wait was 20 min. The staff is friendly, and very accommodating. The free breakfast is icing on the cake..... For the money, this place can't be beat....

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelingman0005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
130 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 bubbles Reviewed April 15, 2013

This is a great hotel for a stop-over from JFK. It may not be for everybody due to its location, but we enjoyed it.

Pros: Very clean
New looking rooms
Friendly and helpful staff
Great rate
Decent access to subway

Cons: Rooms are very small, not much room to move around with two people plus luggage.
Street is quiet at night, but could hear people outside the hotel talking.
The neighborhood is rough around the edges, which may bother some people.

Some tips on arriving at JFK with hotel shuttle pickup. After you get your bags, look for the hotel information phones nearby. Call the hotel (#41) and let them know you are on your way to the shuttle and for them not to leave until you get there, if possible. It takes about 15 minutes after taking the JFK tram to the rental car/hotel shuttle area. Once you arrive, use the phones and call again to let them know you are there. Proceed to the waiting area.

We missed the Sleep Inn van by a few minutes and had to wait 40+ minutes in the cold for the van to return (they only have one), all the while watching the other hotels go back and forth to their locations multiple times. You can bypass all the tram and shuttle hassles with a cab right by the luggage pickup, which will set you back about $25.

If you want to get into the city for your stopover, this is a great location. The shuttle van will drop you at the nearby subway station Jamaica Center (don't walk it), or if they are busy they will call a cab ($10) each way. It drops you off at the beginning of the E line, which will take you all the way to 42nd St right at Times Square. A one time entry ticket is $2.75 for the subway. The E-train to 42nd takes about 25 minutes if I remember right. After midnight though the E becomes a local and has many more stops on the way back, increasing the time to about 45 minutes.

The shuttle service from the hotel back to JFK starts at 6:00 am and goes every hour on the hour until noon. After that, it goes as needed. Considering they only have one shuttle, you can easily get delayed in the afternoon waiting to get back to JFK if the shuttle is already out. Make sure to plan enough time, as you still have to take the tram back to JFK from the drop off.

The neighborhood is rough, but we felt fine and travelled around late. For some people this may be very worrisome if you are not used to a more urban setting.

I would give a fourth star if there was another shuttle van available, and if they could chase some of the locals away from loitering (and talking) outside our window all night.

Room Tip: Ask for a room not on the main road (Liberty St) to avoid some of the noise.
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Graybeard73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gambellara, Italy
Level Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed April 14, 2013

We stayed here only for few hours, waiting for the flight to Dominican Republic. The staff was really nice, the room was small, but the bathroom was really clean and the bed was very comfortable. The only bad thing is the taxi.... it costed us $ 20 to go from JFK to this hotel, which is about 7 minutes far!!! But we were too tired to argue about this with the taxi driver, we only wanted to get to the hotel. For whom is looking for short stay, this is ideal.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ElenaStokes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sleep Inn JFK Airport

Property: Sleep Inn JFK Airport
Address: 17708 Liberty Ave, Jamaica, NY 11433-1431
Phone Number:
Location: United States > New York > Queens > Jamaica
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 31 Hotels in Jamaica
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Sleep Inn JFK Airport 2*
Number of rooms: 66
Reservation Options:
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Also Known As:
Sleep Inn Jamaica Hotel Jamaica

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