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“Great staff!”

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Sleep Inn JFK Airport
Ranked #14 of 30 Hotels in Jamaica
Reviewed August 13, 2012

I stayed at Sleep Inn, Jamaica, NY, in May 2012. The front desk staff and shuttle bus drivers were friendly and helpful! Especially Wendy, their manager, was incredible - friendly, jovial, helpful, and professional. She made me felt so at home! The room size was just cosy enough for me. The little notes found in the bathroom (which read that we can always approach the front desk in case we forget to bring our toiletries) assured me that I will always be well taken care of at Sleep Inn.

Though they do not have cafes or restaurants within the hotel, they had menus in the room or at their front desk from local restaurants that delivered your orders to your room. There is simple complimentary breakfast provided every morning. Though not a great neighborhood nor does it have facilities that most typical hotels offer such as swimming pool, it is compensated by having such great staff. Thank you for the wonderful stay!

  • Stayed: May 2012, traveled solo
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1  Thank RYWsg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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171 - 177 of 211 reviews

Reviewed August 1, 2012

What a wonderful place to stay! Clean and new! GREAT front desk staff!! I agree with another reviewer that Wendy was incredible - friendly, helpful and profesional. I will definitely stay here again on future trips through JFK. The neighborhood may not be the greatest but I felt safe and comfortable. The front desk had menus from local restaurants that delivered since there are no places to eat near the hotel. There is a free breakfast in the morning - waffles, sausage, etc. - a very nice offering.

  • Stayed: July 2012, traveled on business
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Thank ScottieGirl90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2012

I ended up staying here due to flight snafus and an unexpectedly late 1:00 am arrival at JFK. I arrived at 1:30 a.m. only to face a 20 minute wait for the single front desk person on duty to check me in, though to be fair she was very friendly and simply inundated with checking in other guests while taking phone calls. Note to hotel: you desperately need to hire a second front desk person if it is typically this busy at 1 am.

The hotel is not in a great neighborhood nor does it have much in the way of amenities, but the rooms are reasonably clean and modern and it has a free JFK shuttle, at least during limited hours. (It's several miles away from JFK but still one of the closest affordable options). OK as a layover hotel but not sure anyone has much other reason to stay here.

  • Stayed: July 2012, traveled as a couple
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Thank Matthew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2012

We got to the hotel much later than expected at about 2 AM. The manager on duty was so friendly and helpful. He even came outside to help us find a parking space since the hotel lot was full. I also noticed they had a security guard outside where the cars are parked. The room was average size for this price range in NYC but nice and newly decorated. Beds were comfortable and the bathroom was small but also very nicely decorated. Breakfast was included with our room and in addition to continental breakfast items there was sausage and fresh waffles. Since we had turned in our rental car we took advantage of the free shuttle service to/from JFK. They also took us to Jamaica Station - also free. Highly recommended if you need to stay near the airport.

  • Stayed: July 2012, traveled with family
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2  Thank PRButterfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2012

Wendy the manager was so nice and professional, she should be the owner. She is the role model for all hotel managers and clerks.

  • Stayed: July 2012, traveled with family
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Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2012

This hotel is nicely and new equipped. Rooms are small but comfortable and stylish. Hotel stuff is very friendly and helpful. The only negative thing about this hotel was the noise of the reception on one side and the noise of the street on the other side. But zou can do with earplugs :)
But otherwise it was in reaspnable distance from the airport. Good deal.

Room Tip: definately not one near the reception. It is quite noisy at night.
  • Stayed: June 2012, traveled on business
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Thank mishii_mis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2012

Hi,

The front desk staff was very un-friendly and inflexibile by not allowing check-in evean at 2:59 PM. I was asked to wait as I cam early at 2:45 PM.

The rooms are very very small and full of AC plant noise and refriegerator noise.

For the same price, one can get better comfortable hotel.

Please Do not board this hotel as it is not worth it. Even food restaurants are more than 2 miles away.

Regards,

Room Tip: Please look at similar hotels at the same area for half the price
  • Stayed: June 2012, traveled on business
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Thank sesdhagiri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sleep Inn JFK Airport

Address: 17708 Liberty Ave, Jamaica, NY 11433-1431
Location: United States > New York > Queens > Jamaica
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 30 Hotels in Jamaica
Price Range: $1,153 - $1,190 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn JFK Airport 2*
Number of rooms: 66
Reservation Options:
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Also Known As:
Sleep Inn Jamaica Hotel Jamaica

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