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“Ramada= Big Fail”

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Ramada Jamaica/Queens
Ranked #22 of 29 Hotels in Jamaica
Reviewed July 28, 2013

We were in town for a funeral and we wanted to be close to the family, So we booked at this location. After the first night it became clear that we needed to be closer to the family. We called hotels.com to cancel the last night of our stay and they told us to check-out first and call back. In the morning we tried to checkout at the front desk and were told that they couldn't do it because we booked through a 3rd party. When we called hotels.com back they even tried to call and checkout on our behalf but again we were rebuffed. I tried calling Ramada's customer care and spoke with Mary and Erin, they were nice enough but both essentially confirmed that I was out of luck. It seems that once Ramada has your money they don't care about anything else...

We ended up staying at my family's place anyway because family comes first. Ramada, major fail in my opinion.

  • Stayed: July 2013, traveled with family
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Thank Datb21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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208 - 214 of 427 reviews

Reviewed July 19, 2013

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Ramada
1  Thank Elias J
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 15, 2013

The hotel is close to the metro, but the neighborhood is not very good. Also, there is only a single decent option for eating near the hotel. The room was confortable, but had a humidity smell. The breakfast was kind of poor, it did not had a single fruit or fresh anything. The staff was not the most friendly as well. But overall I did not have any serious problem with the hotel.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Ramada
2  Thank Lica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2013

Chose this hotel because it indicates that it has parking and continental breakfast. I was very disappointed. Bad service, rude staff. The available parking is 5-6 spaces, once they are occupied you have to park on the street and hope you don't get a ticket or get towed. The breakfast is a few pastries and coffee, juice, low quality. The Rooms are small, towels seem like they were used a few hundred times past their prime and are far from clean looking. I was staying on the 7th floor and the elevator broke down, 105 steps to get to my room and get down through a narrow stair case that accommodates only one person. I will never stay at this place again and suggest you stay away from it.

  • Stayed: July 2013, traveled solo
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1  Thank Edy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2013

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Ramada
Thank Melissa H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 10, 2013

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Ramada
Thank Stanley C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 9, 2013

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Ramada
Thank Stephen W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ramada Jamaica/Queens

Address: 16440 Hillside Ave, Jamaica, NY 11432-4141
Phone Number:
Location: United States > New York > Queens > Jamaica
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #22 of 29 Hotels in Jamaica
Hotel Class:2.5 star — Ramada Jamaica/Queens 2.5*
Number of rooms: 64
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Also Known As:
Ramada Queens Hotel Jamaica
Ramada Hotel Queens
Ramada Hotel Jamaica

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