The good first: the night desk clerk, and morning desk clerk, both women, were considerate, kind & helpful.
The rest of the story: We arrive around 9:00 PM for a one night stay. The smell of mildew throughout the entire first floor hallway was overpowering, but we figured we'd check out the room to see if it was bearable as it was too late to consider going elsewhere (we already knew that many/most other places were full). We opened the room to find beds unmade with linens piled in a heap on the floor. The kind staff person found a second floor room for us and apologized for the inconvenience.
Though the hallway upstairs was just as dark & gloomy looking, the smell on the second floor wasn't quite as bad so we decided to stay (what choice did we have with two little kids in tow?) What a depressing night. The carpet looked and felt dirty, there were large stains on the chairs, tiles were mildewed & stained, and the double bed sagged horribly. To add insult to injury, they were doing road work outside the hotel, so we were woken by construction equipment early the next day.
I am absolutely mystified by the positive reviews this place got. I've stayed in other "no frills" hotels (really all we needed was a place to sleep for a few hours) but this was really unacceptable.
- Official Description (provided by the hotel):
- The award winning Super 8 of Ithaca is located conveniently off of Route 13 in Downtown Ithaca, right next door to Wegmans. We offer free wireless internet, complimentary continental breakfast and free on site parking. All of our rooms include refrigerators and microwaves, flat screen TV's, new mattresses and updated linen. We are within a 5-10 minute drive to both Ithaca College and Cornell University. And within close proximity to the area's beautiful Gorges! We look forward to having you stay with us at the Super 8 Ithaca! ... more less
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- Also Known As:
- Super 8 Ithaca Hotel Ithaca
- Super Eight Ithaca
- Ithaca Super 8
- Ithaca Super Eight