I ate dinner the first night at the hotel. Their diner (Max's) is average American cuisine with decent prices. Upon checking into my first room there were soiled underwear visible in the curtains as soon as I entered the room. The housekeeping was definitely far below average. The hotel rooms have a worn down feel. They are serviceable, but not great. The service staff are generally friendly. One of the two elevators was broken, I used the stairs. The hotel is centrally located, which is nice.
I travel a lot and have stayed in dozens of hotels. Some of them very old, but updated, hotels like this one. I have never had such a sub-par experience from a supposedly upper tier hotel brand like Holiday Inn. Its not that any one area of the hotel is horribly lacking its just that everything was average to below average. Prices were decent, rooms and cleanliness were just alright. I just don't appreciate when housekeeping fail basic issues like picking up underwear and drink bottles from previous guests. They did respond and get me a new room and some meal vouchers rather quickly, but I would rather not have to deal with situations like that as a frequent traveler.
This is probably my worst hotel experience in the last couple of years. I highly recommend you stay at the Hilton Garden Inn across town if it is available. However, if you have to stay here it is not the end of the world.
- Official Description (provided by the hotel):
- Welcome to The Hotel Ithaca located in the heart of the beautiful Finger Lake Wine Region on the Ithaca Commons. Our hotel offers an indoor pool, fitness room, two penthouse suites and our restaurant, Max s Classic American Grill featuring thick, juicy burgers and nostalgic diner specialties.While staying in Ithaca, shop in one of a kind specialty boutiques on the Ithaca Commons, take in a show at the Historic State Theatre, enjoy a glass of wine along the Cayuga and Seneca Lake Wine Trails or take a stroll along Taughannock and Buttermilk Falls. Come and enjoy a summer of festivals and events including the annual Ithaca Festival , Finger Lakes Wine Festival , Grassroots Festival , and the Dragon Boat Festival . NASCAR and Indy fans will love to catch a race at Watkins Glen International Raceway. The Hotel Ithaca is an ideal location for business travelers and college families. We are only a mile away from Cornell University and Ithaca College, and close to many companies including Emerson Power Transmission, Borg Warner, TPG Inc., Goodrich Ithaca Space Systems, Wilcox Press, Cargill Inc. and Cayuga Medical Center. We are the perfect location for planning your next business meeting, seminar, wedding or small convention.The Hotel Ithaca awaits your arrival! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Ithaca Hotel Ithaca
- Ithaca Holiday Inn