We stayed here after a summer of cross-country travel and staying at lots of chain hotels, including other Hilton Garden Inns. At $151 before tax (a "discount" rate), I expected at least the quality of those other, comparably priced hotels. The mattress was shot; it was very soft, which in itself isn't bad, but it also had no support on the sides, so that we ended up sleeping in these "valleys"--not so good for the back. It was impossible to get a full flow out of the tap; it seemed restricted somehow. The tub drain plug didn't adjust properly with the metal lever so that you had to manually prop it open if you didn't want the tub to fill while showering. In short, things that might be forgivable in an $89 room, but in one that ends costing $170? Add to this cheap and dowdy bathroom fixtures/design and the room was a disappointment. I've been sending guests here for years thinking it was the better and newer hotel in town, but now that I've stayed here I will have to rethink the recommendation.
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- Also Known As:
- Hilton Garden Inn Ithaca Hotel Ithaca
- Ithaca Hilton Garden Inn
- Hilton Ithaca