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“Nice hotel in great area”

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Hilton Garden Inn Ithaca
Ranked #2 of 22 Hotels in Ithaca
Certificate of Excellence
GreenLeadersBronze level
Reviewed March 2, 2013

It was a little tough to find the parking lot here, but once you do, leave the car and enjoy little Ithaca. It was 10 degrees when we were here so we didn't venture far by foot but there was plenty to do before our college tours the next day.

  • Stayed: February 2013, traveled with family
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Thank ZorroMerion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this reviewResponded March 6, 2013

Thank you for your great review! Ithaca can get a little cold in the winter but with so many great places to visit within in a short walk through the Commons it’s not really bad. Again thank you for staying with us here in Ithaca at the Hilton Garden Inn.
Happy travels to you.

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655 - 661 of 834 reviews

Reviewed March 2, 2013

most of the hotels we stayed @ provided complimentary breakfast, here you pay an additional 9.99 per person was unexpected. it was an excellent experience other wise. and this 200 character min sucks, i have nothing else to say

  • Stayed: February 2013, traveled with friends
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Thank blossom t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this reviewResponded March 6, 2013

Thank you for your great review! We appreciate all of your advice and tips on our hotel. We are very happy to be able to accommodate you. Hilton Garden is able to offer a full cooked to order breakfast fresh when you want it. Happy travels to you.

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Reviewed February 27, 2013

My younger son attends Ithaca college. So for the second year I stayed at the Hilton Garden Inn in downtown Ithaca NY. It is well located for a couple of reasons. First it is just across the street from the Ithaca mall (I forget the official name). It is right on the bus line that brings the kids from the Ithaca campus to downtown. Also it is a five minute drive to the Ithaca campus (it is about the same to the Cornell campus). Also there is a Starbucks on the first floor.

Room was clean and comfortable. Staff was friendly and helpful. I felt that the rate was reasonable. I plan on staying there again when I visit next year.

I was happy with my decision to stay here again.

  • Stayed: February 2013, traveled with family
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Thank Jeffrey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this reviewResponded March 1, 2013

Thank you so very much for your review! Our staff loves seeing reviews like yours, thank you for all that you wrote. This really helps other travelers who are sure to read our reviews.
Again thank you!

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Reviewed February 19, 2013

We enjoyed our stay. Our room with 2 queen beds was clean and well-maintained. It had all of the facilities needed for an efficient stay--gym, pool, office, comfortable common room in the lobby. The staff is friendly and accommodating. The location was perfect, adjacent to Ithaca Commons and restaurants. Ithaca College is a 5 minute drive from the hotel. Complementary coffee and tea is a nice touch, but there is a Starbucks on the premises for its fans. Collegetown Bagels, one block away, offers a more unique alternative for special drinks, bagels, wraps, and desserts. We would choose this Hilton again.

  • Stayed: February 2013, traveled with family
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Thank EH821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this reviewResponded March 1, 2013

Thank you for your great review! We are very happy to be able to accommodate you. I am going to share your review with all of our departments and again, thank you for all that you wrote. As you may have noticed our fitness center is all new Precor equipment and we have many new updates throughout the hotel.

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Reviewed February 14, 2013

This hotel is perfectly situated right off the Ithaca Commons, with lots of restaurants and shops steps away. Additionally, there is a Starbucks on the first floor of the hotel--very convenient.

All hotel staff was attentive and respectful. My room and bathroom were impeccably clean. Hotel is quiet overall. Check in and out were a breeze. Breakfast restaurant was well organized for buffet or special order breakfasts.

The main restaurant at the hotel is meh, but I stayed during a blizzard, so was happy to not have to bundle up to go out and get dinner. Under other circumstances, I would recommend getting out to one of the local eateries instead.

  • Stayed: February 2013, traveled solo
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Thank leskennedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this reviewResponded February 15, 2013

Thank you for your great review! We appreciate all of your advice and tips on our hotel. We are very happy to be able to accommodate you. I am going to share your review with all of our departments and again, thank you for all that you wrote. I would like to know more about your dinning experience. Hopefully we will see you back at the Hilton Garden Inn in Ithaca on your next trip. Happy travels to you.

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Reviewed February 7, 2013

I've stayed here twice on business trips to Ithaca. The hotel is wonderful, with the experience greatly enhanced by their wonderful staff. The rooms are up to date and comfortable -- very cozy. The location is terrific, right off the Ithaca Commons, and with a Starbuck's adjacent to the lobby. The staff are super friendly and helpful, always willing to arrange shuttle rides to the airport, Cornell campus, etc. Definitely my favorite place in Ithaca.

  • Stayed: February 2013, traveled on business
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Thank gmansc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this reviewResponded February 12, 2013

Thank you for your great review! We appreciate all of your advice and tips on the hotel and area to the other travelers who are sure to read our reviews. We find many travelers like yourself stopping here as we are a central location between the Finger Lakes and we are very happy to be able to accommodate you. I am going to share your review with all of our departments and again, thank you for all that you wrote. Hopefully we will see you back at the Hilton Garden Inn in Ithaca on your next trip. Happy travels to you.

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Reviewed January 24, 2013

This hotel is really well situated in downtown Ithaca. Great to get out and walk around, close to restaurants and shopping, down the hill from Cornell, convenient parking across the street. Staff is helpful and welcoming. They gladly changed our room when we asked for something away from the elevator. There is a bar/restaurant and morning breakfast if you choose. Also a starbucks in the hotel. Room had a fridge. These are the pluses.

Room was musty smelling and our "king" bed really wasn't. The bathroom shower needed to be bleached or regrouted - some mildew spots apparent. The maid service was less than stellar, forgot to replace glasses, didn't empty and change the icebucket liner and didn't refold towels. I'm not saying the room was dirty but the attention to detail here didn't jive with the lobby staff and service. These little things do make a difference. If these changes were made I'd give the Very Good rating.

  • Stayed: January 2013, traveled as a couple
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Thank RidlerGirl67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this reviewResponded February 1, 2013

Thank you for staying with us and sharing your kind words and constructive feedback. We appreciate your input on the level of detail and quality of our housekeeping staff and we will surely pass this information along so we can work to improve this aspect of our service. We are glad to have met your needs for comfort and location in the area and hope you will consider staying with us again should your travels return you to Ithaca in the future.

Thank you,

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Additional Information about Hilton Garden Inn Ithaca

Address: 130 E Seneca St, Ithaca, NY 14850-4356
Phone Number:
Location: United States > New York > Finger Lakes > Ithaca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Ithaca
#3 Romantic Hotel in Ithaca
#3 Family Hotel in Ithaca
#3 Green Hotel in Ithaca
Price Range: $188 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ithaca 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hilton Garden Inn Ithaca Hotel Ithaca
Ithaca Hilton Garden Inn
Hilton Ithaca

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