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“Friendly, No Frills, Convenient and Economical”
Review of Hillside Inn

Hillside Inn
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Hillside Inn
Ranked #14 of 17 Ithaca B&B and Inns
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Friendly, No Frills, Convenient and Economical”
Reviewed November 4, 2013

I travel from NYC to Ithaca every week to teach at Cornell. So I have stayed at the Hillside Inn every Monday night for over 5 years. It is perfectly located to campus and I can walk to my class. It is a rustic place that looks as if it has been there forever. The cemetery right behind the Inn rivals any of Paris's picturesque settings of the same. My kids love to ride their bikes and run around there. The staff is super friendly and efficient. Peter, the manager is way over qualified and a terrific conversationalists. Rob, the handy man is always helpful and has given me a ride to the bus station numerous times when it was raining. The owner, Jim, is always around, filling the candy bowl or checking the coffee. The fastest wireless internet service too. My wife and kids love it too and by now, its our second house, having headed there for long weekends even when my class is out of session. It's an old, warm, family run operation so if you want new and shiny, go to the Holiday Inn.

Room Tip: back rooms have nice views
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tradcross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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70 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Any
English first
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 3, 2013

Great location: close to Cornell University and lots of restaurants nearby; short drive to a couple of state park such as Robert Treman State park and Watkins Glen State park. The inn is well maintained and very clean. All in all - I would stay here again on our next return trip to Ithaca in the winter. The price was much more reasonable compared to other comparably rated hotels in the area!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RudySmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter S, Front Office Manager at Hillside Inn, responded to this review, January 22, 2014
It's hard to respond to a review written a year after the visit. There have been hotel upgrades since, doubling Internet signal strength, re-carpeting the hotel, new bathrooms in several rooms. Other upgrades are upcoming. Should the positive reviews we get be called into question I recommend sending a message to those former guests, none of whom are in any way connected with us other than through the visit they made. Being an older building and family owned for 60 years, friendliness, convenience, affordable rates and especially this location on the edge of campus and staff attention to service are our pluses.
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Ithaca, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 27, 2013

I lived there for about a week last fall. The location is very good, just down the campus hill and within 10 min walk. But the place is not comfort to live, considering the old, smelly small rooms, the one and only shared bathrooms and toilet, absolutely absence of room service.

Stayed November 2012, traveled solo
Helpful?
1 Thank Posing D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter S, General Manager at Hillside Inn, responded to this review, October 29, 2013
The reviewer, who for some reason is sending a review a year later, stayed for one week in one of our single-occupancy student rooms, which do not have their own bathrooms but a shared bathroom in the hall, and are not hotel rooms per se, but are priced well under any hotel rates. These are all currently filled with satisfied renters, mostly Cornell students. 10 rooms.

We have 25 hotel rooms, with full room service, Wi Fi, A/C, cable TV, phone, private bath, continental breakfast. We also have long-term rates for these full hotel rooms with all services provided and have a number of guests staying -- scholars, graduate students, professors.

I am making this clear as the reviewer hasn't.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Wales, New York
Level Contributor
121 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed September 29, 2013

My wife and I decided to explore Ithaca, and we found this property on the edge of the Cornell University campus. It resembled a house which was transformed to an inn many years ago. The property itself was decent. However, it seemed to lack some attention to details. For example, when we pulled the comforter off the bed, we noticed the undersheets had several hairs. The carpet and bathroom could use a good cleaning as well. The price was a little steep, but it was half of what other properties were asking. In the end, it was just a place to sleep. We take our own pillows, sheets and blankets whenever possible when we travel, so we were prepared for this encounter. If they would just invest some time and effort to give it a nice cleaning, it would be a great property.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter S, Manager at Hillside Inn, responded to this review, October 2, 2013
Certainly there's no excuse for less than a complete cleaning despite very busy weekends. We have instituted a new policy to deal with such overloads so that a total room service cleaning can be maintained.

We are also undergoing an upgrade with new baths and the entire hotel getting re-carpeted. Internet coverage is also being expanded to ensure blazing speed in all rooms (it's now good, but on peak periods we want it faster).
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Tel Aviv, Israel
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 2, 2013 via mobile

Due to our honeymoon , we entered Ithaca & noticed this small inn on our way to eat at Tavern Bunffi @ the Statler Hotel owned by Cornell University. They too suggested to us to use the hillside inn which as his name suggests: it's on the hill side. The room was nicely organized, well kept. We asked for another blanket for shawering & got 3 instead. The personal touch at the reception is highly recommended. Peter was most welcoming & informative

  • Stayed September 2013
    • Value
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Helpful?
1 Thank privatecheftour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 29, 2013

I took my grandaughter to school in Ithaca and thought that I was getting a nice inn. We were shocked when we rode up to the place, not to mention how we felt when we walked into the 4x6 lobby. The carpet looked as though it had never been cleaned and the place smelled awful. They gave away our reservation and this I am very thankful for but we would not have stayed anyway. We were offered a room that I think the desk clerk used for naps right beside the lobby, the furniture was dusty, lamp sitting on top of a rusty radiator cover, shower was filthy, there was "crud" around the shower and the toilet. The toilet was at least 35 years old and the room smelled like animals lived in there. We would not have stayed there for free. Thankfully we found a room at the Hampton Inn in Sayre, Pa. It was an hour ride to and from but well worth it. I do not recommend this place to anyone who cares about where they sleep and cleanliness. This was the worse place I have ever seen in my life and I have traveled quite a bit. Don't go there!!

Room Tip: Go to another hotel.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
Helpful?
2 Thank ollie854
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter S, Front Office Manager at Hillside Inn, responded to this review, August 31, 2013
This person did not stay at the hotel, merely walked in, saw it was not a newly built chain hotel (we are a family owned hotel next to the Cornell campus) and left, with full refund, despite a cancellation policy deadline already passed. So it is surprising she would become vehement and negative online, she is one out of several hundred very happy customers during the busy month of August.
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Atlanta, Georgia
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed August 26, 2013

TERRIBLE... I recommend sleeping in your car, on a park bench, etc. over wasting your money to stay here. Air conditioner buzzed all night, all kinds of flying bugs in the room, dirty carpet, floors lean, etc.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LovetoTravel1099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter S, Front Office Manager at Hillside Inn, responded to this review, August 31, 2013
You may be interested to read the positive reviews which represent a fraction of the very satisfied customers who stay at the hotel. One out of a hundred find an older family run establishment not what was expected and become or by nature are somewhat hypercritical. The owner of the hotel is here every day seven days a week working with 3 other staff in keeping the rooms clean, maintenance, etc, though he is 80 years old. Many many people are in love with the Hillside Inn and return year after year. (The satisfied don't tend to write reviews, only those with some negative axe to grind.)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hillside Inn

Property: Hillside Inn
Address: 518 Stewart Ave, Ithaca, NY 14850-3815
Location: United States > New York > Finger Lakes > Ithaca
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
Ranked #14 of 17 B&Bs / Inns in Ithaca
Price Range (Based on Average Rates): $
Number of rooms: 35
Official Description (provided by the hotel):
The Hillside Inn is located right next to the campus of Cornell University. We offer reasonable rates and provide free parking, free Wi Fi, free local and long distance calls, and complimentary Continental Breakfast.Extended stay rates are available.Rooms have color cable TV, private bath, AC, daily room service.We are in Collegetown and a short walk to numerous restaurants.Our friendly staff are here to make your stay a pleasant one! ... more   less 
Also Known As:
Hillside Hotel Ithaca

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