We want to share with you a really positive and excellent example of handling a difficult situation. On Friday morning, October 18,2013, the breakfast buffet was really busy. The young lady, Belinda, that was working by herself at the time, did an awesome job. She went above and beyond doing the best to keep the food available, cleaning off tables and handling any request that came along.during that morning. We observed her handling all this with a SMILE!!! Belinda was showing what customer service is all about. What a great person to have as part of your hotel staff. Her attitude made a great start to anyone's day that had the opportunity to be there that morning.
Our three day was great, the room was well taken care of by Patricia and we enjoyed our stay.
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