Stayed here for work related travel.
Reserved a king bed but none where available when I arrived except ones on the main road. I explained I am a light sleeper and was immediately upgraded to a room with a king aservicee back of the hotel.
Every employee I encountered was friendly and smiling. I was greeted by everyone.
Breakfast selection was great and food tasted great. In case I had doubts about the property's commitment to service, it was confirmed when I saw an employee who was dedicated solely to the breakfast area. Not only was she replenshing food, which included eggs and bacon, but she was also clearing away people's plates when she saw they were finished.
Fast easy transaction to add the cost of a bottle of water from the small market area to the room bill. Seemless and no waiting which was great because we were tired and ready to be done for the night.
Wonderful service and very clean. My coworker even noted how fresh everything smelled in the hallway walking toward our rooms. Will stay here when I come back to Ithaca.
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