A close friend and I made Northstar our weekly hang out spot for almost two years. The food is only so-so, but the place is in our neighborhood and has decent beer so it worked. One night we went with my daughter and another friend and a group of waitresses sat near us on a break and stared rudely at my daughter. When questioned about it, the waitress in question denied anything happened. The she said that she and her fellows had stared because my kid had drank water direct from the bottle and they just "weren't used to that." I told her it was very inappropriate and was not pleased with the situation. I also shared with her that we had been loyal customers for years which made this treatment all the more unsavory. I shared the scenario via Twitter by stating that it is ridiculous to go out to eat/drink, spend money, and have to deal with rude wait staff and management that does not take customer service concerns seriously. I never received any reply or response from Northstar. Months later, my friend attempted to go back to Northstar for dinner and was told she would have to leave. Apparently we are not welcome there any longer for bringing this situation to light. Unbelievable! Do yourselves a favor and skip it. Mercado, Bandwagon, or Ithaca Beer have much better food and atmosphere.
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