Where to start? Overall, I like the Marriott chain and have generally had good experiences there. My daughter and I went to look at colleges and booked at a few Marriott's, all of which were good. Then there was this one. I was wondering why the ratings for this hotel were lower then that of others. Now I know. First off, I booked one of their suites as I wanted my daughter and I have some privacy. When we arrived, I was given a key, and when I went to the room, lo and behold it was a single room with only a king bed in it. I thought that was a little creepy since it was clearly my daughter and I travelling together, but mistakes happen, no big deal, and I went down. I was informed the room I booked was oversold and none were available. I asked why i wasn't informed of this in advance, in fact I received a reminder notice from this very Marriott reminding me of my reservation and the room I had reserved all of 2 days ago. How is it the rooms were overbooked now? The guy had no answer but to say they have computer issues at that hotel and these things happen. So I got a room with 2 queen beds. He handed me a list of suggested restaurants and my daughter and I put one in the navigation system and went off. Guess what? The restaurant on their suggested list had been out of business for over 4 months! To add insult to injury, this "hotel" does not have complimentary breakfast and you had to wait a reasonable amount of time for fair food at best in a cramped area. The hotel is not near anything else as others are, near the airport, rooms could use a face lift. STAY AWAY.
- Official Description (provided by the hotel):
- Enjoy the comfort and convenience you want while on the road at Courtyard by Marriott Ithaca Airport/University. Our centrally located hotel in Ithaca, New York is close to top destinations, making us ideal for business and leisure travel. We offer spacious guest rooms and guest suites with free Wi-Fi, ergonomic work stations, flat-panel TVs and plush bedding. Our hotel has the amenities you need for an enjoyable stay, such as a relaxing indoor pool and state-of-the-art fitness center. Dine at The Bistro restaurant here for breakfast, dinner, cocktails and Starbucks coffee. Hold your small events in our meeting room, which is perfectly close to Tompkins Regional Airport (ITH), Cornell and Ithaca Commons. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Ithaca Hotel Ithaca
- Courtyard Ithaca
- Ithaca Marriott
- Ithaca Courtyard