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“Great service and very comfortable.”

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Jake's 58 Hotel & Casino
Ranked #1 of 2 Hotels in Islandia
Mattawan, Michigan, United States
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great service and very comfortable.”
Reviewed February 25, 2013

I stayed here during a business trip and I was very impressed with the friendly staff a great service. Rooms are average but the hospitality makes up for the average rooms. I would recommend this hotel. The workout area was nice.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce A, General Manager at Jake's 58 Hotel & Casino, responded to this review, March 8, 2013
Thank you for taking the time to review our hotel. Delighted to read that you enjoyed your stay and we look forward to welcoming you back to Long Island soon.

Bruce Atabek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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767 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Turkish first
  • Any
English first
Albany, New York
Level 5 Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 29, 2013

I stayed at this hotel for business and can only say that the experience was neither bad nor over the top. The staff was incredibly pleasant, helpful and went out of their way to be of service, treating you like a king. The hotel had wonderful exercise facilities, the rooms were clean, and the restaurant offered some wonderful dinner options. Nonetheless, while I understand this is Long Island, the prices seemed a bit steep for the standard amenities offered and the hotel was far and removed from much, especially for someone that didn’t have a car. If its practical for your overnight stay, I’d recommend ponying up the additional $50-$70 and making a night out of it in NYC, where you can find comparable service and hotel comforts, but get the ability to walk everywhere and enjoy all that NYC has to offer.

Pros: Incredibly helpful, friendly staff. Convenient and tasty dinner options on site.

Cons: Isolated from the world and not a pedestrian friendly location. Can find better value by just staying in NYC.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ventureman83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce A, General Manager at Jake's 58 Hotel & Casino, responded to this review, February 4, 2013
Thank you for taking the time to provide us with a review on TripAdvisor. I'm very pleased that you had a wonderful experience with our staff. We strive to provide you with our absolute best service.
Next time you visit us, please utilize our complimentary shuttle service which can provide trips within 5 miles of the area, including the Central Islip train station. This train will be able to take you back and forth into Manhattan.
Thank you again, and we hope to see you again soon.

Bruce Atabek
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakdale, NY
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 12, 2013

With the news of the coming of Hurricane Sandy, I booked a room for 3 days at the Marriott Hotel in Islandia. It was nothing like what I expected~it was far better. When Sandy hit about 5 pm, soon after, the elecric went out and the Generator eventually went on much to the cheers of all of us. The Generator provided some lighting and the ability for a kitchen staff to provide meals for the hotel guests and workers. The meals were nutrious and plentiful. We sat at round tables for 12 guests and chatted with each other about this and that. When the generator went down, the guests huddled and waited for another serge of power. Because the generator could handle only so much, we, the guests, were served 'buffet style' free meals in one of the convention rooms. Every staff member, kitchen chef/cook, maintenance employee were kind and most helpful. We were all given flash lights, plenty of water to drink and when necessary accompanied to our rooms. Thank you Islandia Marriott for a very safe and pleasant stay during a very frightening time for folks living on the south shore of Long Island.

Room Tip: Each Floor was good and the rooms facing the interior of the Hotel kept you aware of the activities...
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  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank C21Realty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce A, General Manager at Jake's 58 Hotel & Casino, responded to this review, January 13, 2013
Thank you so much for your kind words about our hotel and staff during an extremely difficult time for most. Comments like yours keep us striving to become an even better hotel! We look forward to having you back in the future under different circumstances.

Bruce Atabek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Staten Island, New York
Level 5 Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 11, 2013

My wife and I stayed here for a wedding on New Year's eve. We found the staff to be helpful and friendly. The hotel was clean and nicely decorated for the holiday season. The room was nice, a bit dated. The down side and I've noticed this from other reviews that it's been either a long time problem or a recurring issue, the elevators. This is a large hotel.. They only have 2 guest elevators and 1 service elevator. With one of the guest elevators out of service, wait times for the other one was very long. The service elevator if you can find it is just that... The dirty service elevator. The other problem is from our room that over looked the lobby... Its very noisy, with kids running around and the breakfast crowd.

Room Tip: If the elevator is still broken, choose a lower floor and stay away from the rooms over looking the...
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  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BD_FDNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce A, General Manager at Jake's 58 Hotel & Casino, responded to this review, January 13, 2013
Thank you for taking the time to provide us with a review. We appreciate your feedback. The elevator issue is a concern we are addressing. We hope that you will come back and visit us again in the near future.

Bruce Atabek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 5, 2013

We spent New Years Eve at the hotel. The service was excellent. The rooms are spacious. The staff was very attentive. The breakfast buffet was excellent. This seems to be an on-going complaint. Please fix the elevator. Your staff deserves the five.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pachugita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce A, General Manager at Jake's 58 Hotel & Casino, responded to this review, January 13, 2013
Thank you for your review. I'm pleased to hear that you are extremely satisfied with our staff. We strive for excellence. Fortunately, the elevator situation is being addressed. Happy New Year, and we hope you stay with us again soon.

Bruce Atabek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Myers, Florida
Level 5 Contributor
57 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 29, 2012

If there was a thing a a mediocere Marriott this would be an example. The hotel has 278 rooms and only two elevators one of which was "temporarily out of ouf order" for two days; long waits for the for the slow elevator were the norm for my stay. The first room that I was issued had an atrium view along with a musty smell, with no answer at the front desk I waited and waited to go back down to the front desk, I was then issued a different one on a higher floor and endured yet another wait. This room was of typical Marriott decor and quality. The food in restaurant is good but with slow, friendly service.

Room Tip: Ask for a room that faces away from the artium (the pool and requisite screaming children are in the...
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paris_Junkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce A, General Manager at Jake's 58 Hotel & Casino, responded to this review, January 13, 2013
Thank you for taking the time to review our hotel on TripAdvisor. I apologize for the uncomfortable experience you may have had due to the room change, and elevator waits. These are issues that are being addressed. We hope that you would give us another chance in the future.

Bruce Atabek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berthoud, Colorado
Level 6 Contributor
152 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed December 27, 2012

Stayed here on business, good location for me. Nice pool and gym, rooms about average and the staff were nice. It is clean and well taken care of, the hotel is not new but well maintained. Try to get a room that does not open into the atrium so you do not have the noise from the lobby. Great bar.

Room Tip: Try to get a room that does not open into the atrium so you do not have the noise from the lobby.
See more room tips
  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johnLongmont_CO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce A, General Manager at Jake's 58 Hotel & Casino, responded to this review, January 13, 2013
Thank you for taking the time to leave a review on TripAdvisor. I'm pleased that your stay here was a pleasant one. I'm looking forward to meeting your needs in the near future. We'll see you soon.

Bruce Atabek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jake's 58 Hotel & Casino

Property: Jake's 58 Hotel & Casino
Address: 3635 Express Dr N, Islandia, NY 11749-5300 (Formerly Islandia Marriott Long Island)
Location: United States > New York > Long Island > Islandia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Islandia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Jake's 58 Hotel & Casino 3.5*
Number of rooms: 228
Official Description (provided by the hotel):
Work, play, and relax in style at the Islandia Marriott Long Island. With a renovated Great Room and a convenient location 10 minutes from Long Island MacArthur Airport, our hotel inspires extraordinary experiences here in the Hauppauge area. Sophisticated guest rooms showcase luxury bedding, free high-speed Internet, and well-appointed bathrooms, as well as flat-screen TVs and added perks like room service. Gather with friends in our newly renovated Great Room, or enjoy a meal at our Bistro Fifty-Eight restaurant and a drink at the bar; both feature a warm and inviting environment, thanks to an enclosed atrium infused with natural light. Plan your Ronkonkoma-area event at our hotel, and make use of our 12,000 square feet of flexible venue space. And be sure to explore while you're here; our hotel is located near Port Jefferson, the charming village of Patchogue, Fire Island, terrific wineries, and great biking trails. We look forward to your visit here at the Islandia Marriott Long Island! ... more   less 
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Also Known As:
Marriott Islandia Long Island Hotel Islandia
Islandia Marriott

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