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“Really nice stay”

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Holiday Inn Express Irondequoit
Ranked #2 of 2 Hotels in Irondequoit
Charleston, West Virginia
Level 6 Contributor
155 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Really nice stay”
Reviewed January 1, 2013

We just returned from this hotel yesterday after a four night stay. Sophie at the front desk was very helpful upon our arrival. As mentioned by previous posters, the location is really solid. The room was quite spacious and very comfortable. The bathroom was quite large, very well lit and had an exhaust fan (a big plus in my book). We ate breakfast there everyday and it was really quite nice with a good variety of things to eat. The heat worked well, which was important given there was 15" of snow on the ground!

Quite an enjoyable stay and I see no reason why we wouldn't stay there again.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Ken F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
girlywifey, General Manager at Holiday Inn Express Irondequoit, responded to this review, February 17, 2013
Thank you so much for taking the time to share your experience! Sophie is a wonderful team member and we are glad to have her. Our breakfast buffet is a favorite among many of our guests. We hope to see you again soon and we will try to have better weather for your next visit!

Nicole Taft
General Manager
Holiday Inn Express Irondequoit
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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143 reviews from our community

Traveler rating
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75
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Wisconsin
Level 5 Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed November 26, 2012

As others mentioned, Daisy at the front desk was extremely helpful. We arrived in town a bit earlier than we had expected and fortunately the room was ready so we were allowed in. It was convenient to have a Target and a grocery store within walking distance. Pool was fine, but yes, small and only 3.5 ft deep.. Not a deal breaker. Can still get in there and splash around.
We did not take advantage of the breakfast at all but did grab some free coffee. That was certainly nice and convenient.
My only concern was with the beds. The fitted sheets would not stay on - were they not the right size? It was on both beds we had also. It wasn't something we'd complain about because it's probably the same in all of the rooms but it was just an annoyance.
Overall it was okay. About what we expected for what we paid.

Room Tip: There is a highway side and an access road side. Not sure which is better. They're both probably...
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jvg62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
girlywifey, General Manager at Holiday Inn Express Irondequoit, responded to this review, November 29, 2012
Thank you so much for your honest feedback regarding your stay. I have addressed your concerns with our Executive Housekeeper so that this does not happen to anither guest.
If I can be of any further assistance please do not hesitate to contact me.

Nicole Taft
General Manager
Holiday Inn Express Irondequoit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Princeton, New Jersey
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 18, 2012

The hotel staffs are friendly, the rooms are clean and relatively new. The location is good, with Ihop, Target, Sears, etc. nearby, and there are quite a few other restaurants within a few minutes' drive on East Ridge Rd. To downtown takes less than 15 min. There's a pool and gym, but the pool is quite small. Hot breakfast is included every morning. Overall it's a good value.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank oxmon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
girlywifey, General Manager at Holiday Inn Express Irondequoit, responded to this review, October 19, 2012
Thank you so much for your feedback. I have posted your review for the entire staff!! We are so glad that you enjoyed your stay with us and all the wonderful things that we have in our area. We hope to see you again soon!!!!

Nicole Taft
General Manager
Holiday Inn Express Irondequoit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cooperstown, New York
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 11, 2012

There are many parking lots, I didn't have to worry about it.
There is a swimming pool inside the building but I didn't use it. However, it was looking good, clean and private.
The lady at the front desk was very friendly.
The room was nice, clean, but I can hear the footstep from outside.
The bathroom was clean, bright. And there is a hair dryer in the bathroom.
Everything was good. Nothing special.
It was easy to go to the Strong hospital, just about 15 mins.

Room Tip: I stayed in the room next to the road which is I can hear the car at night. I would recommend to st...
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KruKeng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
girlywifey, General Manager at Holiday Inn Express Irondequoit, responded to this review, October 15, 2012
Thank you so much for your feedback. We are glad that you enjoyed your stay and hope to see you again!!!

Nicole Taft
General Manager
Holiday Inn Express Irondequoit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterbury Center, Vermont
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 24, 2012

Just walked in for a room and boy was this a great change from where we stayed last night. Right off the bat, Daisy was very helpful and friendly. Rooms and services were above expectation.
The hotel is about half way between Rochester and the lake in a decent area. Lots of shopping within walking distance

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neil A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
girlywifey, General Manager at Holiday Inn Express Irondequoit, responded to this review, September 28, 2012
Thank you so much for taking the time to share your opinion with us and I am so glad that you enjoyed your stay. Daisy is an absolute treasure and we are so lucky to have her!! We hope that you do choose to stay with us again while in the Irondequoit , NY area.

Nicole Taft
General Manager
Holiday Inn Express Irondequoit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, NJ
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 4, 2012

We recently stayed here for a night and were very pleased. I booked it the last minute through a deal on the hotels.com mobile app. Actually, as I was standing in the lobby waiting for the host to finish someone elses reservation, I found a last minute deal for 30% off and booked it online while in the lobby. Anyway, I got the suite with two full sized beds and a sofa bed. I was expecting 2 queen beds but the full beds were fine anyway. The room was VERY clean except for the tub that was stained and scratched up -- that didn't bother me though. The front desk person was very helpful and very friendly when I asked for more pillows then a little later on for sheets for the sofabed. In the morning, breakfast was standard -- cereal, pastry, eggs, sausage etc.

The fitness room is small with minimal equipment and the pool was only 3.5 ft. deep. They also have a hot tub by the pool too. The hotel's location is fine and I certainly didn't think it was in a questionable area like another reviewer said.

Overall it was all I was looking for when I needed a room for the night -- not too fancy, but clean and spacious.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
girlywifey, General Manager at Holiday Inn Express Irondequoit, responded to this review, September 14, 2012
Thank you so much for taking the time to share your feedback! All of our standard rooms and featured rooms have either one king or two queen size beds. I am sorry if you thought that they were full size but I can assure you that they were queen size beds. We are glad for your feedback and look forward to having you stay with us again.

Nicole Taft
General Manager
Holiday Inn Express Irondequoit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
san francisco
Level 5 Contributor
87 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed September 2, 2012

If you are a business traveler, this isn't the place if you need to get downtown. It's a 30 minute drive either down Goodman Street or roundabout on the free way. It's also in an area that if you are woman traveler you'd like to stay in side and not venture out. The room is fine, housekeeping is good, the receptionist tries hard and all of them are friendly. Breakfast is standard for these types of lodging. It's perfect if you have to bee in Irondequoit.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank champagnetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
girlywifey, General Manager at Holiday Inn Express Irondequoit, responded to this review, September 3, 2012
Thank you so much for taking the time to share your opinion. Unfortunately traffic down Goodman can sometimes take a liitle while with the traffic lights and it can seem more than the 2.7 mile drive down to Main Street that it is.
We have many families, sports teams, and business guests both male and female that enjoy having Macy's, Sears, IHOP and Target all literally next door to the hotel. I am sorry if you felt unsafe and would welcome further feedback at nicole.taft@pillarhotels.com

Nicole Taft
General Manager
Holiday Inn Express Irondequoit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Irondequoit

Property: Holiday Inn Express Irondequoit
Address: 2200 N Goodman St, Irondequoit, NY 14609-1044
Phone Number:
Location: United States > New York > Finger Lakes > Irondequoit
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Irondequoit
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Irondequoit 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel of Irondequoit, NY. This Irondequoit Hotel is a great location for business travelers. We offer business travelers a place to complete their work with complimentary wireless high-speed Internet access, free local calls, a 24 hour business center and more. We are conveniently located near such great companies including Kodak, Bausch and Lomb, Delphi, Rochester General Hospital, Xerox and many others. This beautiful 66 room hotel features smart amenities including a heated indoor pool, spa, fitness center, Simply Smart guest bathrooms and bedding collection, our Complimentary Hot Smart Start Breakfast Bar and more!Just minutes away you will be able to play on the shores of Lake Ontario. We are located near the numerous attractions of Irondequoit and Rochester including Blue Cross Arena, Seabreeze Amusement Park, Seneca Park Zoo, Durand Eastman Park, Kodak Park, Riverside Convention Center and more! Whether you are in the mood for culture, an exciting night on the town, a scenic stroll through the fall foliage, partake in a local festival, visit a museum or one of our high tech companies you will find it here. Come see why the Holiday Inn Express Hotel of Irondequoit is the smart way to stay! ... more   less 
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Also Known As:
Holiday Inn Express Irondequoit Hotel Rochester
Holiday Inn Rochester
Rochester Holiday Inn
Holiday Inn Express Rochester

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