Visited twice this week with excelent food and service both times,. However the second night our youngest sons chicken fingers were not served with our own meals but 10 min. after, which leads me to believe that the kitchen failed to drop the order with the rest of the meal, an honest mistake. My wife and I pride ourselves on teaching our children proper manners so after our meals were served the server said she would be right back with our sons meal, the clock starts ticking, being that none of us can begin eating until he has recieved his meal. My wife asked to speak to the manager who proceded to explain that they do not have heat lamps to keep food in the kitchen while the rest of the meal is being prepared and that the restaurant was full. She did not offer an appology or anything else for that matter (a simple appology and an explanation of what caused the delay of his meal would of made us happy). The server appologized and continued to offer us very good service which we appreciate. The manager eventually gave my wife an uncincere appology prior to our departure. Great food and service but the manager needs work!
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