We made a reservation for 30th August 2013 and cancelled it over the phone on the 29th, way before the cancellation deadline. These people still charged us $250 ($177 for the room and $77 for God knows what). When we called them again to inquire about the charges, they said we never called to cancel the room. These people are not to be trusted. The guy on the other side was extremely rude and quoted some random policy and told me that I should have called a third party to cancel. Please beware of these crooks.
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