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“Unexpected gem of a hotel”

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Country Inn & Suites By Carlson, Big Flats (Elmira)
Ranked #3 of 11 Hotels in Horseheads
Long Island, NY
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Unexpected gem of a hotel”
5 of 5 bubbles Reviewed October 3, 2006

The hotel is new and is the Country Inn & Suites prototype. We stayed at the hotel at the time of the great blackout in 2004 that covered the state of New York and other areas from Niagara to NYC. Fortunately, this hotel was near a local power plant and never lost electricity!

The hotel is ideal for families who need a suite at reasonable rates. It was spotless and convenient to shopping and restaurants and located near Watkins Glen, Corning, Ithaca, etc. making this a great centralized vacation site. Though they do not have a restaurant, the breakfast served is more than adequate - it's quite good, and was included in our price.

The combination of price and cleanliness and comfort made this one of the best individual hotel values we've ever experienced.

  • Liked — Cleanliness.
  • Tips/Secrets — IF you're coming to this area, you cannot go wrong with this hotel.
  • Stayed September 2004, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank GerryD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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419 reviews from our community

Traveler rating
    202
    119
    60
    19
    19
See reviews for
177
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63
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Hebrew first
  • Any
English first
Henderson, NV
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 1, 2006

My boyfriend and I stayed here for two nights in June and we were very impressed with this hotel. For one thing it was very clean and the staff were very nice and friendly! We both enjoyed the swimming pool and hot tub! We will definitely stay with this hotel again in the future.

  • Stayed June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LisaMarie88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Western NY
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 18, 2006

My husband and I spent last night at the Country Inn & Suites by the Arnot Mall, and were 100% satisfied. This is our 4th stay at this property, and we have always enjoyed ourselves. The location is great for access to the mall and local restaurants, as well as the Corning NY attractions. The staff is always friendly and professional, and the rooms clean, comfortable and tasteful. The entry with it's homey fireplace, the complimentary breakfast (not just day-old donuts and coffee, but a REAL breakfast!), and the chain's participation in the "Book It and Return" program to raise money for literacy programs all make Country Inn & Suites our favorite place to stay!

  • Stayed February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Sherry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed March 26, 2005

We stayed at this hotel twice. Very clean and great value for the money. Also, it comes with free internet access which is very helpful if you need to work remotely. Call the hotel directly as the price is actually better than any internet rate we could get..

Helpful?
5 Thank kaimanu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed January 25, 2005

We have stayed here several times over the past 3 years, most recently January 2005. The rooms are always clean, the pool always warm, and the staff always friendly and helpful. Late checkout requests have always been honored.

The suites have a king bed, a sleeper sofa, small refrigerator and microwave. The separate rooms and 2 tv's are great when traveling with children.

Highly recommended.

  • Stayed January 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank OneHappyFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
125 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed November 7, 2004

I've stayed here 3 times in the past 9 months and have found it to be a great value for spacious, clean rooms with an extensive "continental" breakfast (including waffles that one can make from batter, hardboiled eggs, fresh fruit, yogurt, and all the usual: cereals, rolls, oatmeal, juices, etc.). The manager and staff are very friendly and helpful, the location is good (between a mall and a highway) and I think it's the best accomodation in the area (have tried a few others, which were fairly comparable in quality, but the value for the rate here is better).
Once when I'd booked 2 rooms for my son (he's 18) and myself, the receptionist asked us about that. I said it was so we could have some independence and 2 TVs. She then offered us a suite - 2 adjoining rooms, king bed and a pullout sofa w/2 TVs, for the price of just one of the other rooms! That kind of attention gets my loyalty!
While there are a lot of chain restaurants close to the hotel (Outback Steakhouse, TGIFriday's, Olive Garden, etc.), I'd suggest going to Corning for dinner - only 10 minutes up the road and a lot more fun than the offerings that I've found in Elmira/Horseheads. If you just follow the signs to the historic district, you'll come to W. Market Street, with a lot of shops and restaurants. I particularly liked Gaffer's on W.Market St.

Helpful?
3 Thank enghien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed July 12, 2004

Stayed here on June29,2004, on route to Watkins Glenn and Niagara Falls. Great little stopping point, very reasonably priced ($79.00), comfortable, clean room, nice indoor pool, great breakfast included. Staff was very friendly and helpful.

  • Stayed June 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hogandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Big Flats (Elmira)

Property: Country Inn & Suites By Carlson, Big Flats (Elmira)
Address: 105 E Mall Rd, Horseheads, NY 14845-9009
Phone Number:
Location: United States > New York > Finger Lakes > Horseheads
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Horseheads
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Big Flats (Elmira) 3*
Number of rooms: 70
Official Description (provided by the hotel):
We would like to invite you to a warm and cozy hotel in the horseheads area located next to arnot mall lot's of shopping and great places to have dinner. We are in the beautiful Fingerlakes region! ... more   less 
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Also Known As:
Country Inn & Suites By Carlson, Big Flats Hotel Horseheads
Country Inn And Suites By Carlson, Big Flats
Country Inn Horseheads
Horseheads Country Inn
Country Inn Big Flats

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