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“Clean, awesome bed, paper-thin walls”

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Hampton Inn Elmira/Horseheads
Ranked #1 of 11 Hotels in Horseheads
Certificate of Excellence
GreenLeadersGold level
Indianapolis, Indiana
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Clean, awesome bed, paper-thin walls”
Reviewed July 8, 2013

A new hotel that was up to date, very clean and comfortable. They brag about the high quality of their beds and bedding and we found this to be true. The sheets and comforter were spotless and felt great. It would have been a great nights sleep were it not for the paper-thin walls thru which the coos and crying of the baby in the adjacent room could easily be heard. Worse than the baby noises was the Mom yelling, No, no, no. I didn't ask to be moved, as we were not going to be there long. The staff were uniformly pleasant and friendly.

Room Tip: Ask to get a room where is not a baby or noisy group next to you.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, July 22, 2013
Thank you for taking the time to share your experience. It is always great to know our beds have exceeded your expectations. Thank you for choosing the Hampton Inn Elmira Horseheads. Hope to see you back with us again soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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568 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
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English first
Jamesville, New York
Level 6 Contributor
104 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed July 5, 2013

We recently stayed here for 2 nights while attending a softball tournament in the area. The hotel was exactly what we have come to expect from Hampton Inns. The rooms were clean and fresh feeling. There was plently of room and our room came with a microwave and mini refrigerator. The bathroom was roomy and very clean. This hotle provides a free breakfast buffet and it was good. The only downside to their eating area was that the bench seats they have along the walls should be updated. If you happen to sit on them, you sink down considerably making it uncomfortable to eat. The location was great, right off the highway and close to a mall (basically within walking distance) and several restaurants.

Green Features: I like that they are conscious about saving energy.
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Buckoranch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, July 8, 2013
Thank you for taking the time to share your experience. It is always great to know we have exceeded your expectations. Thank you for choosing the Hampton Inn Elmira Horseheads. Hope to see you back with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greensburg, Pennsylvania
Level 2 Contributor
4 reviews
4 hotel reviews
Reviewed July 4, 2013

Great room, Great pool/hot tub, great staff, great breakfast, the staff was very helpful with questions we had about the area that we were staying in and visiting. The breakfast food was pretty good quality and hit the spot each and every morning.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, July 8, 2013
Thank you for taking the time to review the Hampton Inn Elmira Horseheads. We pride ourselves on outstanding customer service and cleaniness. I'm happy to hear your had a wonderful stay with us!! We hope to see you again soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed June 25, 2013

This hotel was extremely clean, very updated and the hotel staff were wonderful. Nice to have extra pillows and blankets in the room and digitally controlled heat/ac. Hot breakfast was icing on the cake!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, July 1, 2013
Thank you for review with the Hampton Inn Elmira Horseheads. I'm thrilled to know we exceeded your expectations with your recent stay and you enjoyed our breakfast. We hope you stay with us again soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Center Moriches, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 21, 2013

Very nice hotel that holds true to the Hilton brand. Great and attentive service and very clean and comfortable rooms. Located very close to interstate with significant variety in dining and shopping nearby.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, July 3, 2013
Thank you for taking the time to share your experience. It is always great to know we have exceeded your expectations. Thank you for choosing the Hampton Inn Elmira Horseheads. Hope to see you back with us again soon!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Media, United States
1 review
Reviewed June 20, 2013

Very clean and well kept facility. Seemed secure. User friendly with good amenities and helpful staff. High occupancy with a lot of obviously satisfied guests at breakfast. Less than ideal location, but that dould be just for my purposes. No problems, no complaints. Would stay there again.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Joseph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, July 1, 2013
Thank You for taking the time to send in a review of the Hampton Inn Elmira Horseheads. We pride ourselves on great customer service and being clean. We hope you stay with us again soon!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Horseheads, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 20, 2013

The place was clean and accommodations were good. The front desk staff needs to be trained in how to properly treat customers. If a customer is being nice the staff should be too as without customers they would not have jobs.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Rick N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, July 1, 2013
Thank you for choosing to stay at the Hampton Inn Elmira Horseheads and for your review with Trip Advisor. We pride ourselves on providing outstanding customer service!! I Hope you come back to let us show you this next time your in the area!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Elmira/Horseheads

Property: Hampton Inn Elmira/Horseheads
Address: 51 Arnot Rd, Horseheads, NY 14845-8533
Phone Number:
Location: United States > New York > Finger Lakes > Horseheads
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Horseheads
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Elmira/Horseheads 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
The Hampton Inn by Hilton Elmira Horseheads is located in the beautiful Finger Lakes Region of New York. Nestled in the gorgeous hills between Southern New York and Northern Pennsylvania, we are the Soaring Capital of America. All within minutes of wine country, museums, shopping, state parks and outstanding restaurants, the Hampton Inn Elmira Horseheads 101 room, 100% non-smoking, Silver LEED certified, complimentary breakfast, free Wi-Fi is truly the place to stay. Whether its taking a trolley ride through Mark Twain Country, watching a race at Watkins Glen International, visiting a Civil War Reenactment or Revolutionary War sites, make your own glass piece at the Corning Glass Museum or visit the many wineries. Or simply relax by our indoor pool and whirlpool. There is always something to do when you stay at the Hampton Inn Elmira Horseheads. ... more   less 
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Also Known As:
Hampton Inn Elmira/Horseheads Hotel Horseheads

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