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“This was nicer than the average Hampton, a brand I like.”

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Hampton Inn Elmira/Horseheads
Ranked #1 of 11 Hotels in Horseheads
Certificate of Excellence
GreenLeadersGold level
Reviewed February 28, 2013

I like Hampton as a brand. Most seem pretty well maintained, but this one was the best I've been to in overall condition - from rugs to walls to furniture. The entire place was very clean. Although near the highway and a shopping mall, it's quiet. There is a variety of places to eat nearby; however, most are chains.

The only complaints I had: was the lack of towel racks in the bathroom; and the lack of signage to get back to the highway.

Room Tip: Upgraded to a king with a sofa for very little cost ($9). Made it seem almost mini suite.
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  • Stayed: February 2013, traveled as a couple
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Thank BlueBirdUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this reviewResponded March 22, 2013

Thank You for your review with the Hampton Inn Elmira Horseheads. We provide ourselves in outstanding customer service and cleaniness. Hope you stay with us next time your in town!!

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551 - 557 of 613 reviews

Reviewed February 26, 2013

By far the best hotel in Horseheads! Would definitely return when in the area. Make sure to check out the pool and the great breakfast. Susan at the front desk is very helpful. This hotel takes care of you.

  • Stayed: February 2013, traveled with family
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Thank darrengryniuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this reviewResponded March 22, 2013

Thank you for taking the time to review the Hampton Inn Elmira Horseheads. We take pride in providing the ultimate guest satisfaction. I'm happy to hear Susan helped make your stay a great one!! Hope to see you back at the Hampton Inn Elmira Horseheads soon!!

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Reviewed February 26, 2013

The hotel was very clean and the staff was very friendly. The complimentary breakfast had a good variety of items and they also had a coffee/tea area for 24 hour service. It was a great price for the room and amenities. Did not get to use the pool, but the area was clean and well maintained.

  • Stayed: February 2013, traveled with family
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Thank dawn67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this reviewResponded March 22, 2013

Thank you for choosing to stay at the Hampton Inn Elmira Horseheads and for your review with Trip Advisor. Hope to see you back with us soon!

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Reviewed February 25, 2013

Hotel was very clean. Comp. breakfast was good with many items to choose from. Whirlpool/pool area was too chilly to enjoy. Heating unit in room alternated between hot and cold and was uncomfortable. Staff was very friendly. Free coffee/tea/hot cocoa area was nice. They allowed us to check in early which was helpful. With just a few tweaks this would have been a top notch experience!

  • Stayed: February 2013, traveled with family
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Thank Lisa Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this reviewResponded March 22, 2013

Thank you for your recent review for the Hampton Inn Elmira Horseheads on Trip Advisor. We take pride in providing ultimate guest service. Come back and stay with us soon!!

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Reviewed January 18, 2013

Being on the road 75% of the time a quality place to stay is a number one priority. The Hampton Inn Elmira/Horseheads meets this requirement 100%. From the moment you walk in you are made to feel like you just arrived 'home'! That alone makes this property a must stay for your travel needs in this area. To boot this property is fairly new so the overall condition is exceptional! To close ... if you need a safe, comfortable place to lay your head in the Elmira/Horseheads area ... book the Hampton Inn! You will not be disapointed!

Stayed: January 2013, traveled on business
1  Thank Rich R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this reviewResponded January 21, 2013

I am thrilled to hear we exceed your expectations during your stay at the Hampton Inn Elmira Horseheads. We pride ourselves on great customer service and being clean. Thank you for your review. I hope to see you back with us soon.

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Reviewed December 16, 2012 via mobile

The cleanliness in this hotel was impressive. The shower was mold free. The duvet covers are washed for each new guest. The coffee makers in the rooms don't use a pot making them much more sanitary. The staff was so wonderful. For each tip we left for the housekeepers, we received a thank you note and with the first tip we also received some thank you mints. The staff at the front desk were all friendly with great attitudes, and we had a great conversation with Penny who was running the continental breakfast. Her positive outlook on life and people was refreshing. We will definitely stay here again.

  • Stayed: December 2012
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Thank mandiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this reviewResponded December 18, 2012

Thank You for choosing to stay at the Hampton Inn Elmira Horseheads. We pride ourselves on great customer service and being clean. Thank you for taking the time to send your review.
I hope to see you back with us soon!!

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Reviewed December 5, 2012

About as good as it gets, new, clean, nice place. Pretty good deal with breakfast included.
Would be happy to stay here again. Laundry machines just a few doors down helped us a lot when we had to do an emergency load of wash. The room was quiet (we stayed on the back side). The only negatives were the room was a bit too warm (thermostat not working properly) and someone making too much noise on the back sidewalk early in the morning (both of these things will be fixed by management). Highly recomended.

  • Stayed: November 2012, traveled with family
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Thank TheKingsBelleville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this reviewResponded December 11, 2012

I would like to take the opportunity to personally thank you for taking the time to respond to Trip Advisor regarding your past stay with us here at the Hampton Inn Elmira Horseheads. My staff and I take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service.

We all appreciate your feedback and are making continuous improvements to exceed the expectations of our guests. I value your business and hope that you consider the Hampton Inn Elmira/Horseheads a home away from home. We look forward to seeing you during your future travels.

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Additional Information about Hampton Inn Elmira/Horseheads

Address: 51 Arnot Rd, Horseheads, NY 14845-8533
Phone Number:
Location: United States > New York > Finger Lakes > Horseheads
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Horseheads
Price Range: $92 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Elmira/Horseheads 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
The Hampton Inn by Hilton Elmira Horseheads is located in the beautiful Finger Lakes Region of New York. Nestled in the gorgeous hills between Southern New York and Northern Pennsylvania, we are the Soaring Capital of America. All within minutes of wine country, museums, shopping, state parks and outstanding restaurants, the Hampton Inn Elmira Horseheads 101 room, 100% non-smoking, Silver LEED certified, complimentary breakfast, free Wi-Fi is truly the place to stay. Whether its taking a trolley ride through Mark Twain Country, watching a race at Watkins Glen International, visiting a Civil War Reenactment or Revolutionary War sites, make your own glass piece at the Corning Glass Museum or visit the many wineries. Or simply relax by our indoor pool and whirlpool. There is always something to do when you stay at the Hampton Inn Elmira Horseheads. ... more   less 
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Also Known As:
Hampton Inn Elmira/Horseheads Hotel Horseheads

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