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“Hilton Garden Inn - Queretaro”

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Hilton Garden Inn Queretaro
Ranked #12 of 94 Hotels in Queretaro City
Certificate of Excellence
Reviewed July 30, 2013

This hotel is, in my opinion, the best place to stay in Queretaro for my needs. It is located 5~10 minutes from Centro and there are many places to eat and shop within walking distance. The staff is very professional and have been able to help with both business and personal requests.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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78 - 84 of 415 reviews

Reviewed June 24, 2013

I chose this hotel because it was near a place I needed to visit and because I wanted to earn some Hilton Honors points. I had booked a deluxe room, but as there were no deluxe rooms availabe they offered me a complimentary upgrade. Suites are nice and with space enough for a family travelling (parents and two kids). Hotel is brand new, so it is clean and in perfect conditions. This hotel is an excellent option if you're traveling by car and want to be near the highway. Staff is great, they are kind and make their best so you can have an excellent stay. Breakfast was delicious, especially "chilaquiles". Check-in and check-out were fast and without problems.

  • Stayed: June 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Yolanda Elisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2013

Booked Garden Inn because of satisfaction elsewhere. This Inn is very new; Google Maps does not locate it correctly and we needed to have hotel guide us in by phone; WiFi did not work in the room, and front desk never send up the cable they promised. Breakfast is basic, ok; fruit was probably picked last year; staff if friendly. Noise from trucks on highway outside the hotel is quite loud, ditto the A/C unit is very loud. Bring earplugs. beds are comfy and bathroom is fine.

  • Stayed: June 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Eliot57MTL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2013

There are not enough words to discribe the professionalism, courtious and respectfufl staff personal. They were helpful, friendly, respectful, informative, professional apperance, kind, and fun. I would recommend this hotel to anyone who would need to stay in the area. Justs needs better directions to locate.

  • Stayed: April 2013, traveled with friends
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Review collected in partnership with Hilton Garden Inn
Thank Richard I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2013

Hotel was new, clean and the staff were more than helpful. Overall hotel needs a little more time to understand the expectations of what long term hotel guests are looking for in an hotel experience. The area around the hotel has some nice food options but to really get the experience of Queretaro you need to go downtown to the Centro area

  • Stayed: April 2013, traveled on business
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2013

I came to Queretaro for business and stayed the entire time except for one night when I wanted to experience the historical downtown. The stay at this hotel worked out great! Staff was so friendly and helpful. Breakfast was enjoyable every single day to get the new day started. I will definitely come back here for either business or leasure. Highly recommended :P

  • Stayed: April 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Toshiko O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2013

We stayed one night in family and found everything neat, the place has easy access and there are a lot of options if you want to go out for lunch or dinner, personnel from front desk is always willing to help. Although rooms are a little bit tiny they have everything you need with quality items, nice flat screen and comfy bed. Never heard a noise from the other rooms, from the air conditioner neither from the street. I'd recommend this one.

  • Stayed: April 2013, traveled with family
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Thank Blur_78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gustavo R, Director of Sales at Hilton Garden Inn Queretaro, responded to this reviewResponded April 25, 2013

Thanks so much for staying with us during your visit to Queretaro. We are glad you decided to give us a try, and that we were your first Hilton Family hotel!

Our staff tries to bring personal attention into every guest interaction, and we are very pleased that you received that attention at the front desk.

Thanks again for the kind words and we really hope to see you the next time you are in the city.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Queretaro

Address: Prol Ignacio Zaragoza 99 - 1 | Jardines de la Hacienda, Queretaro City 76180, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 94 Hotels in Queretaro City
Price Range: $61 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Queretaro 3*
Number of rooms: 102
Official Description (provided by the hotel):
Hilton Garden Inn Queretaro offers an ideal place for business or leisure. Located just 8 minutes from the UNESCO world heritage Downtown, the hotel is close to historical sites such as Santa Maria bull fight ring, Los Arcos, Convento de la Cruz and Cerro de las Campanas. Visit the City Museum and La Corregidora Football Stadium or explore nearby shops and theatre. Conveniently located by the Queretaro-Mexico highway and just five minutes from downtown, our Hilton Garden Inn Queretaro hotel offers everything you need for a successful and comfortable stay. ... more   less 
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