We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“good hotel, not the best ...”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Queretaro Zona Diamante
Ranked #63 of 94 Hotels in Queretaro City
mx
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“good hotel, not the best ...”
Reviewed March 2, 2013

The hotel has a very good view of the city. The rroms are spaciuous and clean. The brekfast is good. The hotel is more for bussiness trips, or ehen you are not going to be much at the hotel.
You need a car to move to and from the hotel since it is weel located but nothing at walking distance.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rororo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review, March 26, 2013
Google Translation
Buenos días

Le agradezco en verdad el tiempo que se toma para dar un comentario sobre nuestra propiedad; créame que hacemos nuestro mejor esfuerzo para que nuestros invitados tengan una grata estancia.

Sabemos que la ubicación del Hotel no es propia para salir a ningún lugar a pié, pero también confiamos en que nuestra ubicación nos ayuda a proporcionar una excelente vista de la ciudad y nos garantiza un verdadero descanso al estar alejados del ruido de las grandes vialidades.

En verdad esperamos recibirlo pronto de nuevo y cuando así sea, le pido que me lo haga saber para invitarle un par de desayunos en cortesía.

Muchas gracias y saludos

Marco Antonio Moreno
Gerente Servicio a Huéspedes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

140 reviews from our community

Traveler rating
    29
    63
    31
    11
    6
See reviews for
28
18
3
66
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Danish first
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Toronto, Canada
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 15, 2013

We stayed in the Holiday Inn in the Zona Diamante while visiting Queretaro for the first time. We did not know until we arrived in Queretaro that there were 2 Holiday Inns and we unfortunately didn't realize where they were in relation to the Centro Historico.

The hotel rooms were nice and very spacious. The breakfast in the hotel was lacking flavor and taste and was mediocre at best, however, if they have the fresh mandarin juice out have some, it's delicious!

Because we did not drive to Queretaro we were reliant on taxis and found we spent a lot of time waiting for them. Be prepared to wait at least 20 minutes for a taxi to make it to the hotel. The upside is, it's not terribly expensive to take taxis in Queretaro, but it's a least a 10 minute drive into the centro area.

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shanna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review, February 10, 2014
Good day Rusticto5star
Thank you so much for the time to upload your comments, it really is important for us to receive feedback from our guests and gives us the opportunity to improve and achieve our goals.

Have a great week and we long to see you back soon.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
78 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 22, 2012

No frills hotel that is good for business. Room was clean but poor 1980s television and basic decor. Excellent breakfast and views. Pool are was nice. Tough to find and quite a cab ride from downtown. Would stay again but there are likely better alternatives.

Stayed October 2012, traveled on business
Helpful?
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 5, 2012 via mobile

This used to Be a nice hotel . Unfortunately they have not maintained it very well. The televisions are right out of the 1980s. as is the reception. You can stay at much nicer hotels in Queretaro for much less.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Regio27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review, September 26, 2012
Dear Regio27,

Thank you very much for taking the time to share your comments online. We are very sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason, your comments about the room conditions will certainly be looked into.

We hope to have another chance of hosting you should your travels bring you back to Queretaro.


Sincerely,

Janice A.
Case Manager
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Killinchy, United Kingdom
Level Contributor
130 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed July 24, 2012

A very good Holiday Inn with exceptional views over the city. The room was very comfortable and staff very helpful. The restaurant and bar is more than adequate and needs to be as I kept getting lost trying to find the hotel. Better to use Taxis.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KenCountyDown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cancun. Mexico
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 10, 2012

Going on a business trips, sometimes is hard to stay at nice hotels but amazingly at Queretaro , Mexico there is a beautiful affordable, quiet and business wise accommodation. At top of a hill, you have a wonderful sight of the whole city. It's close to the industrial zone and one of the best residential areas, Prices is very good and the installations are modern, quiet, clean and attended by courteous people. The restaurant is good specially the morning buffet.

Room Tip: Two types of room: with city view (go for these type) and facing the mountain which you don't ha...
See more room tips
  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jorge A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cancun
Level Contributor
59 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 31, 2011

Very nice stay for business not for leisure. Historic places, malls and good restaurants are so far.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tite07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Queretaro City hotels
0.0 mi away
Crowne Plaza Queretaro Diamante
Crowne Plaza Queretaro Diamante
#43 of 94 in Queretaro City
4.0 of 5 bubbles 124 reviews
2.5 mi away
Courtyard Queretaro
Courtyard Queretaro
#52 of 94 in Queretaro City
4.0 of 5 bubbles 119 reviews
4.4 mi away
Holiday Inn Queretaro Zona Krystal
Holiday Inn Queretaro Zona Kryst...
#37 of 94 in Queretaro City
4.0 of 5 bubbles 72 reviews
Show Prices
Show Prices
Show Prices
1.7 mi away
Hampton Inn by Hilton Queretaro Tecnologico
2.9 mi away
Holiday Inn Queretaro Centro Historico
Holiday Inn Queretaro Centro His...
#25 of 94 in Queretaro City
4.0 of 5 bubbles 262 reviews
3.0 mi away
DoubleTree by Hilton Queretaro
DoubleTree by Hilton Queretaro
#17 of 94 in Queretaro City
4.0 of 5 bubbles 468 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Queretaro Zona Diamante? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Queretaro Zona Diamante

Property: Holiday Inn Queretaro Zona Diamante
Address: Anillo Vial II Fray Junipero Serra: 1500-A, Queretaro City 76140, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #63 of 94 Hotels in Queretaro City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Queretaro Zona Diamante 3*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Hotels.com, Hotwire, Priceline, Orbitz, Cancelon, TripOnline SA, HotelQuickly, Hotel.de and HRS so you can book your Holiday Inn Queretaro Zona Diamante reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Queretaro Zona Diamante Hotel Queretaro
Queretaro Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing