I just spent the weekend at Kiambi and this was my third stay at the lodge. I would like to commend Janine and Jimmy for their considerate service!
I have never had any issues when staying at the lodge- twice in the tented chalets and just recently in the executive room.
On all three occassions the rooms were clean which is really a bonus when you've been to lodges that don't take as much pride in their cleanliness as they do at Kiambi. In the executive air con room we also had the full Dstv bouquet which was an added bonus to help occupy a 3yr old!
Admittedly my steak was a little too rare for me one evening, but that is just a preference and can be rectified by requesting it to be put back on the fire. And one night out of all the times I have been there my shower was cold. However I understand it is the "bush" and these are things to expect when coming to Africa. This however has never happened again. The bonus of being in Africa and staying at a lodge such as Kiambi is the all the elephants and other wildlife we got to see when on boat ride safari!
Most importantly for me was the immediate, diplomatic and pleasant response from both Janine and Jimmy when I had to lodge a compliant against a very child un friendly and rude client. They were attentive and considerate as well as objective when addressing the matter.
Aside from that the lodge is clean with a spectacular view and the staff are friendly and ready to assist if needed.
Will definitely go back!
- Official Description (provided by the hotel):
- Kiambi Safaris is situated in the Lower Zambezi within the Chiawa Game Management area, near the confluence of the Zambezi and Kafue rivers. The closest town to the lodge is Chirundu, a mere 22 kms upriver, and the Lower Zambezi National park is situated 65 kms down river. Kiambi Safaris is strategically placed in a prime location high up on the very edge of the banks of the mighty Zambezi River. ... more less