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“Wedding Dauberschmidt”
Review of Namib Desert Lodge

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Namib Desert Lodge
Certificate of Excellence
Windhoek
1 review
“Wedding Dauberschmidt”
Reviewed December 29, 2013

Arrival check in was quick and efficient, rooms were perfect, quiet and very clean. Service personal was friendly and efficient, yet not pushy (perfect).
Overall the meals, the sundowner trips and helpfullness was excellent. Thanks for a memorable and most enjoyable stay.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Heidi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GondwanaCollection, Social Media Manager at Namib Desert Lodge, responded to this review, January 28, 2014
We are overwhelmed to know you had such a great stay and that you found our facilities and services to be excellent. I have already sent your compliments to the staff, who will very much be motivated by your kind words. Please visit us again soon.
Kindest Regards,
Bernd Grahl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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537 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
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English first
Cape Town Central, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 28, 2013

The lodge is a little oasis at the base of the fossilised dunes. We were greeted at the door upon arrival and taken on a tour of the lodge ending at our room. After spending the door wandering round Sossusvlei we collapsed and unfortunately missed the sunset drive which I imagine is fantastic.

The staff were incredibly friendly and helpful and full of smiles. The food was excellent! The setting is beautiful and perfectly located for visiting Sossusvlei and Sesriem Canyon.


  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Meg1377
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GondwanaCollection, Social Media Manager at Namib Desert Lodge, responded to this review, January 28, 2014
What an honor to know you had a wonderful time while staying with us. Thank you for writing about your experience and for your great feedback and compliments.
Best Regards,
Bernd Grahl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
1 review
Reviewed December 28, 2013

What a pleasant surprise. Excellent service from friendly staff who went out of their way at each possible opportunity. A special thanks for seeing to my dietary requirements. Will definitely stay there again.
Abeda Essop

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Aeda E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GondwanaCollection, Social Media Manager at Namib Desert Lodge, responded to this review, January 28, 2014
We appreciate your fantastic feedback. It has been forwarded to management and staff to show them your appreciation. Please visit us again soon in the future.
Best Regards,
Bernd Grahl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windhoek, Namibia
1 review
Reviewed December 15, 2013

Dear Sir / Mam
The only problem we encountered was the air-con switching off at 24h00 at night and was very uncomfortable to sleep, furthermore we had a great experience at the lodge and will recommend this to all our family and friends.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Hein C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
Level 3 Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 6, 2013 via mobile

On my arrival I was very tired from the long road, I wanted to take a nap, my room was the first beside the restaurant, for 3 hours that afternoon, staff unloaded about 30 empty oil drums from a truck into the building, I could not rest. They cut the wifi at 2100 at night. Air conditioning: I understand the need for conservation, but even when power was on it did not work properly, I was lucky I had a fan, but some of my fellow traveller did not. The service is adequate, the food ok, why bother cooking meatballs and spaghetti if your going to serve them dry without sauce ? The room are a bit worn. There is a nice pool with animals coming very close to the fence, that was nice. Nothing is excessively bad in that place, but just not great.

Stayed November 2013, traveled solo
Helpful?
Thank phx333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GondwanaCollection, Social Media Manager at Namib Desert Lodge, responded to this review, December 20, 2013
Thank you for writing a review about your recent stay. I would like to apologize for the challenges you experienced. Please get in touch with us personally to discuss the matter. All our rooms are equipped with air-conditioning but we have been having quite extensive heat waves throughout the country the past couple of weeks and sometimes the air-conditioning does not even help for days like these. The Namib Desert can reach temperatures of more than 40 degrees. Concerning the food, this is not how we serve food and I can assure you, your feedback has been taken to heart. Thank you for your feedback as this helps us to improve our services we offer. We hope you have a merry festive season. Regards Bernd Grahl
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davis, California
Level 6 Contributor
215 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed November 14, 2013

I spent 1 night in this lovely lodge during September 2013. My room (#73) had two single beds. Both room and bathroom are simple and clean. Safety box and coffee maker are provided. Breakfast had good choices of cold meal and hot meal, which cooked after your order. Buffet dinner was also very good. Outside pool and bar is lovely. This lodge sets in a beautiful foot of red sandstone mountain. I saw many Oryx in the back yard and water hole. Staff was very warm, friendly and helpful. It is a good choice of stay over for next day early morning visit of Sossusvlei.

  • Stayed September 2013, traveled solo
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JaneJ2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GondwanaCollection, Social Media Manager at Namib Desert Lodge, responded to this review, November 22, 2013
Thank you for writing such a detailed review on your recent stay. I appreciate your feedback on our buffet meals and for mentioning the friendliness and warm nature of the staff. It is always a great compliment to receive. Please visit us again very soon.

Kind Regards
Bernd Grahl
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 10, 2013

As a couple I would have preferred a place with no large bus groups. Food was good but nothing special. Room was OK but rather shabby/travel worn. Air conditioning was only available for a few hours at night. Attractive grounds but our room was away at the back of the property and there was not much path lighting at night.
It is a very long drive to the Dunes. We needed a lodge much closer to Sossesvlei.

Room Tip: Be sure you know how far this place is from the things you wish to see. Roads are rough and travel c...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GondwanaCollection, Social Media Manager at Namib Desert Lodge, responded to this review, November 22, 2013
Thank you for taking the time to write about your stay. I regret to hear you felt your stay lacked qualities you expected. The air conditioning is turned off during nightfall to preserve energy. We strive to be sustainable in preserving the environment. Switching off lights, using solar geysers where possible and turning off appliances for periods of time saves the resources of our earth. Thank you for your comment on the path that was not well lit. It is being followed up by our operational department. Thank you for visiting.

Warm Regards
Bernd Grahl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Namib Desert Lodge

Property: Namib Desert Lodge
Address: Nelson Mandela Ave 42 | PO Box 80205, Namib-Naukluft Park, Namibia
Location: Namibia > Khomas Region > Namib-Naukluft Park
Amenities:
Bar / Lounge Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #4 of 29 Specialty Lodging in Namib-Naukluft Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Namib Desert Lodge 3*
Number of rooms: 65
Official Description (provided by the hotel):
The main building and the chalets of Namib Desert Lodge are spread out along the foot of the fossilised dunes of the ancient Namib. A comfortable sojourn is guaranteed by 65 en suite rooms with air conditioning. A restaurant and bar, an inviting terrace with views of the fossilised dunes and two swimming pools beckon you to linger and relax. Oryx antelope and springbok make frequent appearances at our illuminated watering place. ... more   less 
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Also Known As:
Namib Desert Hotel Namib-Naukluft Park
Namib Desert Lodge Namibia/Namib-Naukluft Park

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