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“A real Gem”
Review of Vanila Hotel & Spa

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Vanila Hotel & Spa
Ranked #10 of 32 Hotels in Nosy Be
Certificate of Excellence
South Africa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“A real Gem”
Reviewed October 24, 2011

My Wife and I recently experienced a wonderful Holiday at this Hotel. We went as part of a dive group and I wasnot expecting too much as it was rated as a 3 star Hotel and after having had recent dissapointments in Kenya and having seen reports on the beach not being a swimming beach I was not expecting much.

What we got was a stunning hotel, very clean, great service, wonderful food (Well done Mark! F&B Manager). We had the Sea facing room and it was a treat! The beach was great to walk on and a swim is not out of the question at all. A visit to Sakatia Island for a little Kyaking and a little taste of paradise did not go amis. Diving is good especially at the Marine Reserve where you can have an awesome Dive in just 6m of water, however you must be prepared to be diving in Buddy pairs without a Dive Master, but this is also ok as there is very little current to battle with in terms of drifting. Previous reports complain about lack of communication at the Hotel, People, be realistic. You are visiting a Country where English is not their first language, it is not even their second language so let's respect that fact and enjoy the exposure to their Language and the challenges associated. Personally there was not a single moment where a request could not be understood either by the immediate recipient or another employee close by.

All in all an absolute pleasure to have had this experience. If there were not so many beautiful places in this world to explore I would definitely have this on my return list.

Room Tip: Upgrade to Ocean View, the sunsets are unbelievable!,
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  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank emailSouthAfrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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254 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 12, 2011

Wow! Excellent stay in this beautiful hotel. Thanks for the warm welcome! I went there to celebrate my birthday and they organised a fantastic private party for my friends and I !! The ocean view rooms offer a marvellous sunset behind Sakatia Island (even more when you’re having one of those great cocktails). Thanks to Nosy Be Original for the wonderful excursions we had.
Madagascar is an amazing place, Vanila Hotel was the cherry on top!!!!

Room Tip: Ocean view! Ocean view! Ocean view!
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  • Stayed May 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank N T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 25, 2011

Not exactly what we expected, had an ocean view room three flights of stairs up and not very close to the sea. Beach is not a swimming beach! Food very average. Staff were very friendly and helpful, and the diving was outstanding.

  • Stayed May 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank liliMc13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 25, 2011

I was really impressed by the service, cleanliness & decor of the rooms, food and attitude of the staff. Marc the F&B manager took us under his wing to welcome us in English and make sure our group of 10 had a superb stay. The Ocean rooms on the upper level, where we stayed were beautifully decorated and the little "Malagasy spices" gift in the room was very well thought out. The new spa is beautifully done and adds to the whole experience. The braekfast and dinner we had, was a huge selection from a buffet and there was ample choice to suit all tastes...We all thought it was well worth staying there!

  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DebzO07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 22, 2010

This place is ideal for honeymoons. The location (overlooking the Indian Ocean), the resport (beautiful Polynesian wooden buildings, gorgeous landscaping, several infinity pools, several bars, a gorgeous restaurant) and the rooms (spacious, well decorated and very comfortable) all make for an ideal honeymoon resort. The place really does take your breath away.

However, it has some odd qualities to it. It's in the middle of nowhere - the nearest town is a 20 minute drive. The hotel takes Visa cards but the excursions and bike rental do not so make sure you have cash before you get here. The staff are very helpful but most have little or no English. They make some effort to understand and then give up which can be a little frustrating (but understandable - most of their guests spoke French).

The restaurant staff are very helpful and very friendly but totally chaotic. Almost every night, they got some part of our order wrong - drinks, sides, main courses, deserts. The food is so tasty though that I found it hard to care. The only thing that really disturbed me was the abundance of flies in the (open-air) restaurant at breakfast and lunch. They were everywhere, landing on the food and cutlery and constantly trying to eat your food faster than you. Perhaps this is a cultural thing (the other guests didn't seem to mind) but we spent both meals swatting them away until we got too annoyed and left.

We were there in Oct 2010 which is very much an off-peak time so most of the advertised facilities weren't open or only opened for a few hours a day. All the pools were available but the grill and 3 of the bars (including the bar built into one of the pools) were closed. Internet access is provided between 2 and 10 but it's so slow it's not worth using.

Lastly, the rooms are beautiful and almost totally faultless. They have air vents into the bathroom so you can be woken quite early by staff and guests talking and working outside. The housekeeping staff also start servicing the rooms quite early (about 8.30am) so you'll need to put the Do Not Disturb sign up the night before if you're not getting up early.
Overall, I probably would recommend it but with some reservations.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank markpb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reigate, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 14, 2007

Food poor and very pricey, and hotel isn't near anywhere else to eat. Every lunch for 6 days consisted of the same garlic fried vegetables, potatoes and rice served with each dish. In the end you find yourself eating because you're hungry, not because the food is good. Budget for €140 a day in all.
Pools lovely, but beach is rocky and shallow - no good for swimming.
Get a taxi from the airport - the minibus they arrange to pick you up in is 3X the price (for 2 of you) and when we wanted to discuss items on the bill with the manager, both him and all his assistants were "not available" For 2 days. Lastly, could not pay by credit card (a bill of about €800) so was expected to go all the way into town, draw out the cash, and pay in local currency! Their prices were in US$, and the exchange rate they used to calculate the price in local currency was very biased in their favour. Not the service you'd expect from anywhere but the poorest quality of hotels!
I am sure there are nicer places in Nosy Be where they welcome you, not your wallet. I won't be going back, that is for sure.

  • Liked — Leaving
  • Disliked — The feeling your were being milked for as much cash as you had.
  • Stayed May 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
7 Thank Dan_Dooley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 24, 2007

Wonderful resort on the tropical island of Nosy Be, probably the best hotel on the island. This is a beautifully landscaped beach resort with gentle breezes and gorgeous views. The staff is terrific - they are very responsive to the every need of the guest. Food is great and there are two restaurants to select from. And, all of the services you might need are available there.

  • Liked — The fabulous location
  • Disliked — Internet was slow
  • Stayed July 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank GinnyLom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Vanila Hotel & Spa

Property: Vanila Hotel & Spa
Address: Route de L'Ouste, Nosy Be 207, Madagascar
Location: Madagascar > Antsiranana Province > Nosy Be
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Spa Hotel in Nosy Be
#9 On the Beach Hotel in Nosy Be
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Vanila Hotel & Spa 3*
Number of rooms: 56
Reservation Options:
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Also Known As:
Vanila Hotel And Spa
Vanila Hotel Nosy Be
Vanila Hotel & Spa Madagascar/Nosy Be

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