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Ramada Plaza Holtsville Long Island
Ranked #2 of 2 Hotels in Holtsville
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930 reviews from our community

Traveler rating
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    226
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    168
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
North Andover, Massachusetts
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed July 29, 2013

Stayed here for a recent weekend baseball tournament. Room was clean and front desk folks were friendly. Rate was reasonable, though the place itself needs attention. No counter area in the bathroom to put your toiletries. One of the lamps in my room was broken -- it couldn't be shut off without unplugging it from a socket with no cover. Most importantly, the TV was dreadful. NIce new digital HD set with fuzzy standard cable. When I mentioned this at the desk, they said, "Oh yeah, We know. Someone is coming to fix it next week." So, as long as you don't have to spend any time in the room, it's OK.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank darklance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chartmannGM, Front Office Manager at Ramada Plaza Holtsville Long Island, responded to this review, August 2, 2013
Darklance,

It was a pleasure having you stay with us during the baseball tournament! Our staff truly appreciates your feedback on the room and how we can make it more accommodating for our guests. I am disappointed in the response given to you by my desk agent. They should have offered to move you to a room with a better television if that is what you would have wanted. I do apologize and will be addressing this situation as well. Thank you for your kind words regarding our staff, which we take great pride in. I hope you will come back and give us another chance in the future. I would love to show you what we are capable of.

Best Wishes,
Deborah
Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tempe, Arizona
2 reviews
5 of 5 bubbles Reviewed July 27, 2013

Hello All,
I stayed at the Ramada Plaza Long Island MacArthur Airport Hotel in mid July, 5 nights total for business in the area. Very nice place... The front desk staff are OUTSTANDING !!!!!
I would stay here again if needed. Thank You, Debbie, Matt, Pete and others...

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Allen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chartmannGM, Front Office Manager at Ramada Plaza Holtsville Long Island, responded to this review, August 2, 2013
Allen S,

Management and staff are extremely proud of this review you have written regarding our service. It was a pleasure accommodating you and your coworkers. I do hope we can work together in the future as discussed. We personally hold our guests very close to our hearts, and consider them our number one priority.

Until next time,
Deborah
Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
55 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed July 25, 2013

Rooms clean employees nice/cheerful, but hallways, ice machine area, lobby need attention Price good for the area and good location.

Internet in Lobby is unreliable and there is a charge by the minute. In room, the internet was on and off...not reliable.

Room Tip: No pool and although they advertise "free breakfast" the only food available is to purchas...
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank C D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chartmannGM, Front Office Manager at Ramada Plaza Holtsville Long Island, responded to this review, August 2, 2013
C D,

The Ramada Plaza absolutely has the best location for traveling families. Our housekeeping department is always glad to hear that they satisfied a guest with a nicely cleaned room. I will be having my maintenance department speak with our internet provider regarding your problems with the internet in your room. Please come back to our hotel if you are ever on the Island and need warm accommodations.

Sincerely,
Deborah
Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed July 23, 2013

Do not stay here unless you don't care about your sleeping environment. Our first room had mold growing on the ceiling, second room had some sort of liquid stains on the bed headboard. The hallways have junk caked on the floors and the hotel has a musty smell. It's also pet-friendly though not mentioned on their website. We cancelled our reservations and found a room at the Spring Hill Suits Marriott.

Rates are decent, and staff was very nice if you don't care about the above mentioned. But I don't think it's worth it.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MannaBelle85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chartmannGM, Front Office Manager at Ramada Plaza Holtsville Long Island, responded to this review, August 2, 2013
MannaBelle85,

I am very sorry about everything you have experienced during your stay. I always remind our staff that all reviews are extremely helpful, because they help us grow. I sincerely apologize on behalf of all of us, and hope that sometime in the future we can get another chance to make it up to you. My housekeeping department recently received 100% satisfaction with our inspector, so we are capable of greatness. We appreciate your feedback more than you know, and always aim to improve ourselves.

Best Wishes,
Deborah
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Ramada Plaza Holtsville Long Island

Property: Ramada Plaza Holtsville Long Island
Address: 1730 N Ocean Ave, Holtsville, NY 11742-1839 (Formerly Crowne Plaza Macarthur Airport hotel)
Phone Number:
Location: United States > New York > Long Island > Holtsville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 2 Hotels in Holtsville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ramada Plaza Holtsville Long Island 3.5*
Number of rooms: 188
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Cheap Tickets, Travelocity, Hotels.com, Hotwire, TripOnline SA, getaroom.com and HotelQuickly so you can book your Ramada Plaza Holtsville Long Island reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Holtsville
Crowne Plaza Hotel Holtsville
Holtsville Radisson

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