We had to switch rooms 3 times because the rooms were not even close to good. The sheets were not changed in the 1st room, they reaked of mens cologne. One of the matresses was broken in the 2nd room and the 3rd room had a broken shower and the wallpaper was falling off the wall. To top it off the breakfast was horrible and the hotel charged my credit card over $160. When I asked the front desk why, they tried telling me the charges was not from them. Well after getting my credit card company on the phone and proving to them the charges came from them, all they could say was "we will have to fax your credit card company and reverse the charges". I don't know about you but I do not like knowing the hotel I'm staying at has free reign to charge whatever they want with no explination of why the hotel did those charges in the first place! This hotel definately needs to get their house in order!!!!
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- Also Known As:
- Crowne Plaza Holtsville
- Crowne Plaza Hotel Holtsville
- Holtsville Radisson