Upon checking in the place looked fine. The room was clean with nothing outstanding. However as we started to use the room things started popping up. Immediatly we discovered the light just inside the door did not work, which ironically did not work in our friends room next door either. A call was put in and ours was fixed but thiers was not. Also our in room iron was found to not work and a call was made. It was replaced fairly quickly and a request for some additional towels was made. We were told they would be right up but they never arrived. An additional request was made in the morning and agin we were told they would be right up. However, again they never showed up. They were a few things in the room that had obviously been broken and not replaced but rather poorly repaired. (toilet bowl, tiles in bathroom floor, dead bolt lock and sliding blinds, cable tv coupler (making for poor reception). The room was comfortable enough but all of these small inconveniences added up. The rooms definitly need a going through and simple services needed to be addressed.
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- Also Known As:
- Crowne Plaza Holtsville
- Crowne Plaza Hotel Holtsville
- Holtsville Radisson