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“Excellent Hotel and Services”

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Comfort Inn & Suites
Ranked #2 of 2 Hotels in Hogansburg
Certificate of Excellence
GreenLeadersSilver level
Reviewed September 1, 2014

This Hotel wich has senior discount, his adjacent to the Akwesasne Mohawk Casino and has excellent services, room very clean, large and choice firm or soft pillows, internet WI-FI, and clean bathtub. they have a complimentary free continental breakfast very complete with eggs and wafles and the lady servicing that breakfast is very accomodating and servicable.

  • Stayed: August 2014, traveled solo
    • Value
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2  Thank Retired51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim_Brann-CHA, General Manager at Comfort Inn & Suites, responded to this reviewResponded September 3, 2014

Dear Retired 51,

Thank you for taking the time to share your experience about our hotel! We take pride in our hotel's attention to guest service and facilities. We are glad you were able to enjoy the pillow selection and bathtub while you were with us. We are looking forward to providing you the same pleasant accommodations and service the next time you are in the area.

Truly Yours,
Jim Brann, CHA

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66 - 72 of 135 reviews

Reviewed August 22, 2014

We have stayed at this hotel for years, things have changed. With being a gold member you use
to get a bag with water and snacks when you arrived, not anymore. We where just there last week
for two nights August 14 and 15, and on the second day our room still hadn't been made up by
2:30 in the afternoon.

  • Stayed: August 2014, traveled as a couple
    • Value
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Thank Ann marie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim_Brann-CHA, General Manager at Comfort Inn & Suites, responded to this reviewResponded August 27, 2014

Thank you for taking the time to share your recent experience about our hotel! I apologize that you were not recognized as a Choice Privilege member upon your arrival. You should have been provided with bottled then. We are looking forward to providing you the same pleasant accommodations and service the next time you are in the area. Truly Yours, Jim Brann, CHA

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Reviewed August 21, 2014

Excellent hotel. Will highly recommend it. There staff were extremely friendly and helpful. The breakfast was great, unfortunately I do not remember the lady's name who took care of the room, she was absolutely amazing!! Extremely helpful, turned on the second tv for a little girl to watch cartoons while the rest of us watched the morning news. She went above and beyond to be helpful. Will always return to this hotel when we are in the are. Thank you for a great stay!

Across the parking lot to the Casino. Everyone was also extremely nice there. Senior's discount first time in my life I was happy to be admit I am a senior at 55!

  • Stayed: August 2014, traveled with family
    • Value
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1  Thank PatriciaB_892014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim_Brann-CHA, General Manager at Comfort Inn & Suites, responded to this reviewResponded August 27, 2014

Thank you for taking the time to share your experience about our hotel! We take pride in our hotel's attention to guest service and friendliness. Linda is indeed a gem that we have maintaining the breakfast room. We are looking forward to providing you the same pleasant accommodations and service the next time you are in the area. Truly Yours, Jim Brann, CHA

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Reviewed August 12, 2014

I stayed at the Comfort Inn and Suits with my mom at the end of July. My mom had stayed before and loved it - and now I know why! Front the moment we walked in to checkin until the moment we left - everyone was amazing. The woman working at the front was a bundle of happiness (Donna was her name I think?!), she was so helpful with all our questions and overall so nice! The room was so clean!! We had two Queen beds, perfectly clean and COMFY!! Safe, TV and AC work well. Bathroom was spotless and pretty big! We stayed on the 3rd floor facing away from the casino. There is coffee, tea, juice and water served 24/7 for their guests. The breakfast is served until 10am and is delicious!! There is even two waffle makers - yum yum yum! Coffee is great, creamers not so much ... Just steal some milk beside the cereal ;) They even have a mini market place with some food, snacks and drinks (they should add some crackers to sell since they sell cheese - yummy Cabot cheese too!!). Oh! They DO NOT have a wineopener .... Bring your own or google how to open wine without an opener .... Good luck! LOL.

Overall - great hotel! Loved every minute we were inside it. We even bought two of their soft pillows each! Sooooo comfortable :) Thanks Comfort Inn and Suits!!! We will be back!!

  • Stayed: July 2014, traveled with family
    • Value
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Thank Melissa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim_Brann-CHA, General Manager at Comfort Inn & Suites, responded to this reviewResponded August 15, 2014

Thank you for sharing your positive experiences. We appreciate your feedback, and are glad you enjoyed our stellar service and cleanliness. We resolved the wine opener issue, making the wine bottle opening much less of an adventure. Sorry about that! I'm also happy to hear that you're sleeping well at home with the soft pillows. We keep additional ones in stock just for that very reason, as both the soft and firm pillows are very popular with our guests. We are looking forward to serving you again the next time you are in the area. Truly Yours, Jim Brann, CHA

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Reviewed July 29, 2014

Great place to stay at. Everything is just perfect-people,cleanlinnes,food, rooms,place..We really enjoyed this place to stay at and we will back again for sure. Highly recommendation for this place for all people !

  • Stayed: May 2014, traveled with family
    • Value
    • Sleep Quality
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Thank Billy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim_Brann-CHA, General Manager at Comfort Inn & Suites, responded to this reviewResponded August 5, 2014

Thank you for taking the time to provide us your positive feedback regarding your recent stay. We pride ourselves with providing superior service and accommodations. We sincerely appreciate comments and look forward to seeing you again the next time you are in the area. Truly Yours, Jim Brann, CHA

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Reviewed July 4, 2014

Very nice, new hotel close to Massena and on the way from Watertown to Plattsburgh. I enjoyed my stay here. The rooms were clean, had everything you might want (fridge, microwave, in-room safe, iron, and large TV with plenty of channels.) The internet worked really well and while I didn't get a chance to have the breakfast or the pool, the hotel has both.

It's just walk across the parking lot to the casino, and even if you don't gamble, they have some decent dining options and a good sports bar.

Good stay. I'd do it again.

Room Tip: It's quiet and far enough away from the casino that you can easily avoid any contact with it.
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  • Stayed: June 2014, traveled on business
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1  Thank DonBong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim_Brann-CHA, General Manager at Comfort Inn & Suites, responded to this reviewResponded July 7, 2014

Thank you for taking the time to provide us your positive feedback regarding your recent stay. We pride ourselves with providing superior service and accommodations. I'm glad that you enjoyed the free internet and variety of television channels we offer. We are upgrading our television content this month and will soon offer over 80 channels in HD quality. We sincerely appreciate comments and look forward to seeing you again the next time you are in the area. Truly Yours, Jim Brann, CHA

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Reviewed June 23, 2014

We ran away from home on the weekend of our anniversary in May and booked next door to the Akwesasne Casino because their hotel was full due to another event.
We were a tad early, but they had our room ready for us on a Friday night.
As you entered the lobby, You could smell the freshly baked cookies, Macadamia White chip, I love cookies.
As requested, our room was on the ground floor, just near the pool and fitness room. It was spacious and clean and facing away from the front activities; the pool has an outdoor patio in the warm weather.
It's just a short walk to the Casino, past VIP parking and away from the action when you want to be.
The hot breakfast the next morning was plentiful and filling. There were sausage patties, waffles and scrambled eggs as well as toast and all the dairy products. The breakfast room is just off the lobby and can get busy at peak demand. The bonus was a free bridge pass, if you were using the bridge to Cornwall, On. for either shopping or returning home.
The staff was friendly and accommodating and we definitely plan on returning.
In addition to Choice Hotel points, you can also use your Casino points or your Bears Den Gas card points towards you bill as well. Just another little incentive to help out.
Enjoy your stay.

Room Tip: Rooms facing the forest are the quietest.
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  • Stayed: May 2014, traveled as a couple
    • Value
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Thank Kevanski1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim_Brann-CHA, General Manager at Comfort Inn & Suites, responded to this reviewResponded July 3, 2014

Thank you for taking the time to provide us your positive feedback regarding your recent stay. We pride ourselves with providing superior service and accommodations. We sincerely appreciate comments and look forward to seeing you again the next time you are in the area. Truly Yours, Jim Brann, CHA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Address: 865 State Route 37, Hogansburg, NY 13655-2194
Phone Number:
Location: United States > New York > St. Lawrence County > Hogansburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Hogansburg
Price Range: $110 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 101
Official Description (provided by the hotel):
This premier North Country hotel is located just a stone’s throw away from the Akwesasne Mohawk Casino. With features such as bright and spacious guestrooms and suites, you can enjoy some freshly popped popcorn from you in-room microwave, while you enjoy your favorite team or movie in hi-definition. You can relax in the new indoor pool and spa, keep up with your healthy lifestyle with the onsite fitness center, or take in the breath taking sites of the St. Lawrence Seaway or Adirondack Mountains. A complimentary hot breakfast in the morning will start you off in the right direction for the day ahead. The staff is always at your service, providing top-notch care, and comfort whether you’re here on business or leisure ... more   less 
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Hogansburg
Comfort Inn Hogansburg
Hogansburg Comfort Inn

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