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“Great place”

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Comfort Inn & Suites
Ranked #2 of 2 Hotels in Hogansburg
Certificate of Excellence
GreenLeadersSilver level
Reviewed September 2, 2013

We stayed here when we were dropping our son off at college. We live an 8 hour drive from our son's school so it is helpful to stay over. Now his school is in Potsdam and is still over a half an hour to get there, we would rather stay here than one of the hotels closer to his school. The hotel staff was wonderful and asked on check in which floor we wanted to stay. The room was clean and spacious. The breakfast was very good and well attended. Will be staying here again in October when we go for son's Parent weekend.

  • Stayed: August 2013, traveled with family
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Thank Michele A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim_Brann-CHA, General Manager at Comfort Inn & Suites, responded to this reviewResponded April 3, 2014

Dear Michele A,
Thank you for taking the time to provide us your feedback regarding your stay. We appreciate the value you see in making the slightly longer drive to your son's college when you come to the area. We sincerely appreciate comments and look forward to seeing you on your next visit. Truly Yours, Jim Brann, CHA

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84 - 90 of 135 reviews

Reviewed August 29, 2013

We had such an enjoyable time her on August 1st and 2nd, that we are going back this weekend. The breakfast room and all of the areas were so clean we were impressed. The exercise room was great, along with the pool and hot tub(the hot tub could have been hotter). When we booked new visit they even accommodated us with our very same room. Right opposite pool.
Thank you staff of Comfort Inn

  • Stayed: August 2013, traveled as a couple
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1  Thank Rijobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim_Brann-CHA, General Manager at Comfort Inn & Suites, responded to this reviewResponded April 3, 2014

Dear Rijobo,
Thank you for taking the time to provide us your feedback regarding your stay. One of our cornerstones to service is Family Spirit, and we like to treat each our guests as family members. We sincerely appreciate comments and hope to see you soon on your next visit. Truly Yours, Jim Brann, CHA

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Reviewed August 2, 2013

The hotel and surrounding property is spotless, all of the staff are dressed neatly, I have never encountered so many workers who are so friendly and everyone goes out of their way to help. The breakfast was great and the 2 ladies that looked after it keep is very clean and were extra kind all the time. My little dog Maggie was with us and she became the star of the hotel, all the staff knew her. I have stayed at Comfort Inns all the way up and down the East Coast, this place is the best. Thank You, Thank You, Thank You--Terry ,Karen and Maggie

Room Tip: I stayed on the ground floor, very quiet and very convient
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  • Stayed: July 2013, traveled as a couple
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Thank va3trm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim_Brann-CHA, General Manager at Comfort Inn & Suites, responded to this reviewResponded August 8, 2013

Dear Terry, Karen, & Maggie,

Thank you for the wonderful compliments regarding the team and our cleanliness. I am extremely proud of the services we provide to our all of guests day in and day out. We look forward to seeing you again in the near future!

Truly yours, the lead dog, Jim

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Reviewed July 26, 2013

I love going to this hotel with my lover. It is such a great experience. The employees are so nice and the lady at the breakfest I just love her, she's funny. The room are luxious everything you need is in there. Conformtable bed spacious washroom. This is not the first time I go there It's probably my 10th visit. I don't live that far from there but I just love staying at this hotel. You get to walk to the casino which is awesome no car needed. A+++

  • Stayed: July 2013, traveled as a couple
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Thank Jason G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim_Brann-CHA, General Manager at Comfort Inn & Suites, responded to this reviewResponded July 29, 2013

Dear Jason G,
Thank you so much for the positive comments. We are indeed very lucky to have such a wonderful team of associates. It is very convenient to be able to walk the few steps from the hotel to the casino, and not need a vehicle. Jim

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Reviewed July 23, 2013

I simply cannot find anything to fault this hotel on. The entire staff is friendly, helpful and cheerful. From the moment we stepped in the lobby it was a great experience. Yummy peanut butter cookies are there for your enjoyment. The rooms - OMG - they were so CLEAN and comfortable. The bathroom was sparking so much so that I couldn't even find any water spots anywhere in the entire shower surrounds, or the fixtures. It looked like they just brought in the entire shower stall and put it in new that day. The whole bathroom is that way. The beds are comfortable and inviting. Amenities like shampoos are great. Even at the free self serve breakfast there is a waitstaff there to make sure you find everything you want. I loved this hotel. Expensive so called high class establishments could learn a thing or two from this place. I'd go there again in a heartbeat and highly recommend it.

  • Stayed: July 2013, traveled as a couple
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Thank Traveltogether2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim_Brann-CHA, General Manager at Comfort Inn & Suites, responded to this reviewResponded July 25, 2013

Dear Traveltogether2,
Thank you for taking the opportunity to post your glowing comments about our hotel. We take great pride in providing stellar service and pay particular attention to exceptional cleanliness. We feel that every guest is a part of our family and we want them treated that way. We look forward to the opportunity to provide you the Absolute Best accommodations again the next time you are in the area! Truly Yours, Jim

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Reviewed July 11, 2013

Wow!!! This hotel will really shock you. We arrived on Saturday July 6, 2013 and stayed 2 nights. As soon as we arrived we were greeted by smiles and felt completely welcome by the staff behind the front counter. When I gave them my reservation I was give the choice of 1st, 2nd or 3rd floor. Since I've had quite a sore knee lately I choose the 1st floor. When we arrived at our room I opened the door and a fresh clean smell hit me and the room was completely spotless. The room was spacious and the beds were so comfortable. This hotel includes HD tv with a ton of channels to choose from or rental of the latest movies. We enjoyed the nice clean pool which was a bit brisk, but I like that especially since I hopped in the nice warm hot tub right after. There is a continental breakfast included also. This breakfast was great it consisted of scrambled eggs, either bacon or sausage, make your own toast or bagel, pastries, fruit, yogurt, boiled eggs and best of all make your own waffles in either regular or blueberry waffle batter. We were greeted each morning by Linda a truly wonderful lady. This by lingual woman made everyone feel welcome and looked after every need. Nothing and I mean nothing was ever empty. She was on top of it always refreshing all the food and beverages. When she wasn't doing that she was checking all the tables to make sure you had everything you needed. All with a smile on her face the whole time. Again WOW!! Too truly prove this is a hotel like no other when we were having breakfast on Sunday morning my husband and I were talking to Linda during breakfast. She asked what brought us to the hotel. I told her we were checking out the Casino(which is right next door) and celebrating my husbands birthday. She replied isn't that nice and wondered off for a few minutes. When she returned she came back with who I believe is the assistant manager of front desk (who was also one of the smiling people at the front desk when we arrived) her name was Elaine. Linda and Elaine started singing Happy Birthday to my husband and then gave him a birthday card, a Comfort Inn pen (with there address on it, in a case), a day planner (nice one hard cover) and a double discount coupon for our next visit. WOW, WOW, WOW. This is above and beyond. If you plan to stay in the Akwesasne area this is the place to go. You won't be disappointed.

  • Stayed: July 2013, traveled as a couple
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1  Thank Lisa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim_Brann-CHA, General Manager at Comfort Inn & Suites, responded to this reviewResponded July 23, 2013

Dear Lisa L,
Thank you so much for the glowing comments. I’m thrilled that we were able to show you our hospitality and warmth. We are very privileged to have such a wonderful team, and they really do make our guests feel at home. We always strive to WOW each of our guests, which in turn helps us become the Absolute Best! Truly Yours, Jim

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Reviewed June 15, 2013

I have to give props to the staff and to this hotel. What a great weekend we had. The hotel was Clean I was so impressed it is everything you should expect when staying away from home. I stay at a lot of different places and this way by far the cleanest place i have stayed in a long time. The only problem I had was the iron in the room someone had obviously melted something on it and I did not look before using it on my white pants and I got black dots all over the bottom of them, I did notify the desk when checking out so that they could replace it and they offered to replace my pants if I wanted them to. I was amazed by this! I told them what a lovely place they had and advised them that the iron was ruined and said I was not worried about the pants because I was pretty sure I could clean them and they said if the stains did not come out to send them the receipt for a new pair and they would reimburse me, how fantastic is that. I did get the stains out and this was not a fault of the hotel. I can not say it enough what a great place this is. Everything was CLEAN the pool, the exercise room, the bathrooms, the room and the community room. Great job to everyone who works here!

Room Tip: If you are looking for clean and quiet this is a place for you!
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  • Stayed: July 2012, traveled as a couple
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1  Thank Jessica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim_Brann-CHA, General Manager at Comfort Inn & Suites, responded to this reviewResponded July 23, 2013

Dear Lisa L,
Thank you so much for the glowing comments. I’m thrilled that we were able to show you our hospitality and warmth. We are very privileged to have such a wonderful team, and they really do make our guests feel at home. We always strive to WOW each of our guests, which in turn helps us become the Absolute Best! Truly Yours, Jim

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Address: 865 State Route 37, Hogansburg, NY 13655-2194
Phone Number:
Location: United States > New York > St. Lawrence County > Hogansburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Hogansburg
Price Range: $110 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 101
Official Description (provided by the hotel):
This premier North Country hotel is located just a stone’s throw away from the Akwesasne Mohawk Casino. With features such as bright and spacious guestrooms and suites, you can enjoy some freshly popped popcorn from you in-room microwave, while you enjoy your favorite team or movie in hi-definition. You can relax in the new indoor pool and spa, keep up with your healthy lifestyle with the onsite fitness center, or take in the breath taking sites of the St. Lawrence Seaway or Adirondack Mountains. A complimentary hot breakfast in the morning will start you off in the right direction for the day ahead. The staff is always at your service, providing top-notch care, and comfort whether you’re here on business or leisure ... more   less 
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Hogansburg
Comfort Inn Hogansburg
Hogansburg Comfort Inn

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