Had to go in through the main entrance to the casino to check into the hotel. Entering this entrance with kids, you get some mean glances from other adults. The entrance to the hotel should be over more to separate the crowds, etc. The customer service is okay and could be a bit better. The casino could really cash in and make families happy if they were to open an arcade to have something for the other parent that stays with the kids and the kids to do (some casinos in Mississippi have done this!). Making one of their showrooms into an arcade may help them drum more business than they thought they could. A free breakfast would help them keep up with the competition especially the Comfort Inn right next door. Nothing too fancy. A breakfast setup like Best Western or LaQuinta could help them keep their guests happier and bring in return business. There is a need for a shelf over the toilet to hold extra towels and maybe a shelf in the shower to hold shampoo and soap, etc. The slot machines are a little tight. I didn't personally see any major wins while I was walking around or while I was gambling. We were interested in seeing Canada and Messena on this trip with the kids also which we did. We were definitely happy to eat at "Dairy Queen" which we hadn't done in over a year and a half. Hotel staff and room were nice. Would return in the future to stay with specials sent in mailings and if weather is nice enough.
- Official Description (provided by the hotel):
- Akwesasne Mohawk Casino Resort is owned by the Saint Regis Mohawk Tribe of Akwesasne, NY. The Casino Resort property includes 130,000 square feet of gaming with more than 1,800 of the newest slot and video poker titles, a large selection of table games which includes a High Limit Salon, and the 540 seat Mohawk Bingo Palace. AMCR offers a variety of entertainment with Live DJ's in Cascades Lounge and Sticks Sports Bar & Grill features 16 high definition TVs and 12 specialty craft beers on tap. There are four dining restaurants which include the contemporary Native Harvest Buffet, the award-winning Maple Room Steakhouse, and Rapids Food Court. In addition, AMCR offers a 150-room hotel which features convention and meeting space, the relaxing Sweetgrass Spa, and an indoor pool. AMCR is the premier resort destination in New York's North Country. ... more less
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