This is the most unprofessional, poorly run place I have ever been to. We went during the Oktoberfest this Sat. There was a accordion player and ONE vendor and ONE beer truck outside. We wanted to sit inside so we went in and stood at the hostess stand for about 15 minutes without being greeted. A tiny, older dark haired woman with glasses came storming over yelling at us that we had to wait 30 minutes. Okay, was that necessary? Did we need to be told off for asking if we can eat inside? We went to the bar to wait. It took another 15 minutes for the bartender to even acknowledge us. We ordered drinks and she was halfway through making them and walks away and starts helping other customers. She completely forgets about us for another 10 minutes and we politely ask for our drinks and she said she forgot. They were watered down at this point but she still gives them to us instead of making a fresh one. Finally, we were seated and waited and waited for a waitress. The couple at the next table told us they waited a hour for their dinner and it was not worth the wait. This was the busiest day of the year & it was not even that busy as previous years so I don't understand the wait and the poor attitude. They really need a Management makeover.
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