Wow! What a big letdown here! My wife and I looked forward to the West Point tour for over a month. We took the one hour tour. The bus was packed full. I would say 50 people on the tour bus. That is the major problem. One tour guide rushing to give 50 people a tour and it is very disorganized. Our tour guide arrived at the chapel first and before we were all off of the tour bus she began speaking to everyone about life in the barracks and other information that we missed. She did this during the entire tour. We stopped at the field area facing Eisenhower hall and again before we were all off of the bus began speaking to everyone about the history of the area where we were standing. We could not hear her half the time and many of the people on the bus were complaining we could not hear her and she started speaking before we were off of the bus. I am sorry to say this but this tour was terrible! There were many people on the bus complaining about how they were not impressed. In my opinion they need two tour guides for this amount of people. It is not worth taking the one hour tour as all you see is a series of out buildings. What a let down! I would not recommend this tour service until major improvements are made.
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