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“Very Disappointing Tour!”
Review of West Point Tours

West Point Tours
Certificate of Excellence
Attraction details
south jersey
Level Contributor
87 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 120 helpful votes
“Very Disappointing Tour!”
Reviewed October 18, 2013

Wow! What a big letdown here! My wife and I looked forward to the West Point tour for over a month. We took the one hour tour. The bus was packed full. I would say 50 people on the tour bus. That is the major problem. One tour guide rushing to give 50 people a tour and it is very disorganized. Our tour guide arrived at the chapel first and before we were all off of the tour bus she began speaking to everyone about life in the barracks and other information that we missed. She did this during the entire tour. We stopped at the field area facing Eisenhower hall and again before we were all off of the bus began speaking to everyone about the history of the area where we were standing. We could not hear her half the time and many of the people on the bus were complaining we could not hear her and she started speaking before we were off of the bus. I am sorry to say this but this tour was terrible! There were many people on the bus complaining about how they were not impressed. In my opinion they need two tour guides for this amount of people. It is not worth taking the one hour tour as all you see is a series of out buildings. What a let down! I would not recommend this tour service until major improvements are made.

Visited October 2013
2 Thank murphman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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191 reviews from our community

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English first
Level Contributor
61 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
“Great Tour at a Great Place”
Reviewed October 14, 2013

The USMA was amazing as was our tour and tour guide. We took the 2 hour tour and the tour was amazing! I do not know what can be done in the one hour tour, but our 2 hour your was the best, thank you!

Visited October 2013
Thank StevenEP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster, Pennsylvania
Level Contributor
711 reviews
336 attraction reviews
common_n_attraction_reviews_1bd8 187 helpful votes
“Sunday Tour”
Reviewed October 1, 2013

We took the two hour tour on a Sunday afternoon. The tour quide was excellent and knew what she was talking about. It was a beautiful and the scenes of the Hudson river were fantastic. Well done and worth the money.

Visited September 2013
Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salem, New Hampshire
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
“Poorly equipped tour guide”
Reviewed September 25, 2013

Took the two hour tour on Sept 24, 2013. Bus windows were spotty from very poor cleaning. Tour guide was asked multiple questions during the tour and could not answer a single one. Really. And they weren't difficult. She seemed only to know her memorized monologues. The funny (sad) part was that she took us to Norman Schwartkoff's grave site. Only when one of the people in our tour pointed out that it was Norman's father that we were looking at did it occur to her we had the wrong grave. Then we all went on a search for the real grave which turned out to be a small, unassuming gravestone. I wonder how many other tours had taken pictures at the wrong site. We spent much too much time at the cemetery. Seemed like 1/3 of the tour was spent there. There was no admission into any building except the chapels and the tour occurred when cadets were all in class. Not the tour guide's fault but it was disappointing not to get to see inside some building (or even get close) or to get a "feel" for life at West Point. The tour was probably good if you were an aged person not wanting to walk around but very disappointing if you were interested in West Point history, getting a feel for life there, etc. I drove four hours one way to visit and would have been better served doing some research on-line and going on the post solo. Maybe next visit. BTW, I had two nominations to West Point 35 years ago but did not get an appointment, so I was very interested in seeing more of the campus/port. Go Army.

Visited September 2013
2 Thank mchriste27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Level Contributor
488 reviews
195 attraction reviews
common_n_attraction_reviews_1bd8 237 helpful votes
“Worthwhile tour of US Military Academy”
Reviewed September 20, 2013

Because of the security at this active military facility, the West Point Tours bus tour is the only way you can see the Academy. There is a 1-hour tour for $13 and a 2-hour tour for $15. The 2-hour tour includes the Chapel and the cemetery, which are among the more impressive parts, so I'd opt for the 2-hour, though this one could probably stand to be a little shorter.

The Tour takes you around the Academy on a bus, but there are extended stops where you get out to see the Chapel, the Old Chapel and cemetery and another at a view of the Hudson River that is near the Civil War memorial and the dormitories. The knowledgeable tour guide provides information about the life of a Cadet and the history of the Academy. West Point is historic and scenic, and the trip here made me impressed with the accomplishment of the graduates of the Academy, the challenges of the rigorous curriculum and training the cadets face and their dedication in the face of these challenges.

Visited September 2013
4 Thank Brendan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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