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“Cleanliness of Rooms Needs Imporovement” 2 of 5 bubbles
Review of Super 8 Highland NY

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Super 8 Highland NY
Ranked #2 of 5 Hotels in Highland
Western MA
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Cleanliness of Rooms Needs Imporovement”
2 of 5 bubbles Reviewed March 17, 2013

Stayed here for 3 days for a dog show. The carpets in my room were filthy. There were two places that looked like another dog had thrown up that weren’t clean. There was a used tissue by the bed next to nightstand that wasn’t mine. They charged $10 a night per pet in room as I paid it; they should use those fees to thoroughly clean pet rooms so that if a mistake happens it is taken care of. The mattress creaked and was not great. I must admit I am normally a slightly higher price point hotel but I do expect a cleaner room than this. I could deal with the cheap towels and bed linens for the price but not the dirt.

  • Stayed March 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank WesternMAtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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367 reviews from our community

Traveler rating
    75
    93
    93
    61
    45
See reviews for
144
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Highland, New York
1 review
5 of 5 bubbles Reviewed February 17, 2013

I have stayed at this hotel numerous times and for long periods. So, I know this hotel very well. I can tell you that this is a great place to stay and I have selected this one out of all the others in the area. The property is practically new and the rooms are very nice, comfortable and "very" clean. It is right down the road from New Paltz and a stones throw away from shopping. Another feature, unique to this property, is a full size two-floor gym right next door (just walk over) that also has a movie theater room with cardio machines. The cost is a few dollars for guests.

One of the most important features of any hotel is the staff. The manager, Jennifer, goes out of her way to make sure your stay is comfortable and enjoyable and her staff will go out of their way to make you feel at home...they are really nice people. Jennifer adds a personal touch that is quite difficult to find in other places. If you need anything or have questions just ask her and it's done immediately.

I have stayed in hotels all around he world and many many times at the Ritz Carlton...one of my favorites. For the price, amenities, cleanliness and staff, this particular Super 8 is excellent. I highly recommend it.

Dr. W

Room Tip: The back has views of beautiful trees an a picnic and grilling area. Both sides are quiet. If you wa...
See more room tips
  • Stayed February 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marc F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARTWICK
1 review
3 of 5 bubbles Reviewed January 24, 2013

The room was adequate. The complimentary breakfast did not meet my expectations. The two juices were so watered down, you had to try and figure out what type of juice you were drinking. The only fruit selection were apples. There was only one type of bread (white), and it was not fresh. It would be more convenient to extend the breakfast eating time until 10 am for those wanting to sleep in.

  • Stayed January 2013, traveled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Super 8

Helpful?
Thank CINDY B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Highland NY

Property: Super 8 Highland NY
Address: 3423 US Highway 9w, Highland, NY 12528-1902
Phone Number:
Location: United States > New York > Highland
Amenities:
Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Highland
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Highland NY 2*
Number of rooms: 44
Reservation Options:
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Also Known As:
Super 8 Highland Hotel Highland
Super Eight Highland
Highland Super Eight
Highland Super 8

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