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“Either You are open or you aren't.”
Review of Waterfront Grille

Waterfront Grille
Ranked #4 of 40 Restaurants in Herkimer
Cuisines: Seafood
More restaurant details
Restaurant details
Good for: Local cuisine, Business meetings, Families with children, Romantic
Dining options: Dinner, Reservations
Southport, North Carolina
Level Contributor
36 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Either You are open or you aren't.”
Reviewed August 21, 2013 via mobile

I am so tired if restaurants not honoring their hours of operation. We called 1/2 hour ahead to make sure this restaurant was open before we went. When we got there, the apathetic girl at the hostess stand said since they were slow, they closed. Not a sorry for the inconvenience, a suggestion for another place in the area, nothing. I have been in F&B many years and sometimes you just have to suck it up.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
2 Thank mary n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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152 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • Any
English first
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“A wasted space”
Reviewed July 31, 2013 via mobile

This could be a fantastic restaurant; it has a great waterfront location, constant foot traffic from the Erie Canal cruises & walk through traffic from the large store next door, as well as a space that is large enough.
Sadly, it fails on all counts.
We entered the restaurant & were ignored by the hostess, she clearly saw us twice before she even acknowledged us.
There were only two other groups of diners, the bar was empty & only one 2 person table was occupied in front of the water view tables.
We were escorted to our table, right next to the two gentleman (as I said, there were other multiple tables available) received our menus & weren't even asked if we'd like a beverage.
And that was it.
After 20 minutes, we agreed that this just wasnt going to work, got up & proceeded to leave. The hostess saw us leaving & said "Oh, nobody's waited on you yet?"
Actually, they did us a favor, because in the time we waited, although we would have ordered from the over priced & bland menu, I'm glad we were given an out by the lousy service.

Visited July 2013
3 Thank RoamingDiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
41 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Great meals”
Reviewed July 22, 2013

We stopped in after taking the Erie Canal cruise from the dock outside the restaurant. There was a large group of people in the restaurant when we arrived and our server immediately came to us and apologized in advance for what she expected would be slower than usual service. The service turned out to be exceptional as were the meals. We were seated at a window overlooking the canal. The smell of garlic filled the air so I decided to go with the eggplant parmesian which was excellent. My wife went with the sea scallops ... large, tasty and cooked to perfection. Would stop there again in a heartbeat!

Visited June 2013
1 Thank Arubasun00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
73 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
“Excellent food with an amazing view!”
Reviewed July 18, 2013

Located right at the foot of the New York Thruway exit 30, in the Herkimer Marina, the Waterfront Grille serves great seafood, steaks and Italian specialties. Make sure you try the Pasta Rose--amazing! the portions are huge and the views of the Erie Canal lovely!

Visited July 2013
1 Thank RobLaurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
78 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Great food, great view, friendly service”
Reviewed July 7, 2013 via mobile

We've been to the Waterfront several times and have always had great food, lunch or dinner. Lunch menu is smaller, but the open faced meatball sandwich is excellent. Dinner menu is great with daily specials. Veal was excellent. Friendly service makes it feel like home and excellent views of the "Erie Canal." Right across from the Herkimer Thruway exit, so convenient stop.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
1 Thank tlt8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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