We stayed here twice for one night at a time, a few nights apart (in different rooms)
The rooms were clean, reasonably spacious and nicely arranged. The hotel offers free parking, breakfast and internet. The breakfast was typical of restaurants of this quality (quite good, including the make-your-own waffle stations) and the internet was easy to access and relatively fast.
The first time we arrived, the front desk clerk was exceptionally friendly and helpful, and offered to print us directions to the university we were visiting the next morning, plus a list of dinner suggestions. The second time we arrived, at 11:30 at night, there was only one person working, and he was busy taking a reservation on the phone, so we had to wait what felt like a long time, which was unfortunate with very tired kids, one of whom had been to urgent care for stitches earlier in the day.
Our only complaint about the rooms themselves was that the sofa beds in both rooms were very uncomfortable, even for our kids who usually don't complain about such things. You could feel all the springs in the mattress and the bars coming through from the frame. We tried asking if any of the rooms had newer sofa beds for our return trip, but got one just as bad the second time.
The included fridge was a great benefit for us, especially as we were travelling with medication that needed to be kept refrigerated.
The price was right, and the location was fairly convenient for visiting both University of Rochester and RIT.
There is no fitness center, but there is a small indoor pool, which we did not use. It seemed to get a lot of use from families though, so don't expect to use it to do leisurely laps. (It is open for adults only from 11pm to midnight, if you want to do your laps really late at night.)
- Official Description (provided by the hotel):
- Welcome to the Comfort Suites of Rochester. This 100% nonsmoking all suite property is conveniently located near I90 and I390 just minutes away from downtown, the Erie Canal, and the Rochester Institute of Technology. Let our staff treat you to the finest hospitality in Western New York. Enjoy our delicious complimentary hot breakfast, free WIFI, and indoor pool and spa. ... more less
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- Also Known As:
- Comfort Suites Rochester Hotel Rochester
- Rochester Comfort Suites