I’ve been staying at this hotel for business, going on several years now. I was so impressed with the entire staff on my most recent stay the week the blizzard hit (March 10th - 14th). I’m very hurricane experienced, but I had never dealt with a blizzard before. During my week long stay the entire staff pulled together and made sure the all guest were comfortable. Management stayed overnight as the State had declared an emergency. I was very pleased with the Restaurant staff for breakfast each morning, the Bar staff for lunch, dinner and the Bellman. They all made sure we had what we needed or transportation, even the Sales director was waiting on tables. I saw bellman scraping car windows off hotel guest cars without even being asked. I’m on my way back for another week in April and I hope the weather is better. I could name a few great employees but they all seemed to go out of their way to make sure we were well fed and comfortable. What a great team you have there.
- Official Description (provided by the hotel):
- Located off I-390 and north of the New York State Thruway, experience newly renovated guest rooms and convenient access to downtown Rochester at the DoubleTree by Hilton Hotel Rochester. Settle into a comfortable and spacious guest room. ... more less
- Reservation Options:
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- Also Known As:
- Doubletree Rochester
- Rochester Doubletree