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“Nice place”

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DoubleTree by Hilton Hotel Rochester
Ranked #3 of 17 Hotels in Henrietta
Reviewed March 4, 2014

Nice atmosphere, and the rooms are very clean. The pool is a little too small , but the children there seemed to be enjoying it. Staff were very friendly. We didn't try the breakfast; it seemed a little too pricey. Overall it was an enjoyable stay.

Room Tip: The glass elevator is pretty cool, get a room on top if you can.
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  • Stayed: February 2014, traveled as a couple
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1  Thank wjh282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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537 - 543 of 849 reviews

Reviewed February 28, 2014

We were there for a hockey tournament. There were so many teams, so many kids. The kids had a great time, from the pool to just walking around the spacious lobby. The food was fantastic. Breakfast service was fast, good and budget friendly. Delicious dinners too . Our room was clean and comfortable. Perfect for a weekend stay.

Room Tip: The kids loved the spacious lobby, but I would recommend a room facing away from the lobby area if y...
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  • Stayed: February 2014, traveled with family
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1  Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick M, General Manager at DoubleTree by Hilton Hotel Rochester, responded to this reviewResponded March 1, 2014

Thank you for your comments on your recent stay with us, we look forward to your return to the Doubletree. Best of Luck the rest of season!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2014

The restaurant and front desk staff were very helpful and welcoming. When the cross-country ski of my wife and myself were cancelled because of hte local warm-up, the staff helped to provide other recommendation and directions. The front desk staff remembered us when passing by the desk and were engaging about our experience in the area.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Brian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2014

We recently took a trip to Rochester to visit family. We were unfamiliar with the hotels in the area. Sometimes the pictures and reviews on line can be misleading. This Doubletree was true to it's online review The bed was very very comfortable, the room was very clean room and quiet room. The staff was friendly and did not ignore the guests. We had a very nice stay.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Celeste S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2014

My stay was actually very nice. My only problem was that I thought I heard the concierge/desk clerk say that breakfast was provided, so I partook. I did not see any signs mentioning the buffet price, so I was surprised not only to recieve a bill, but that it was $16 for coffee, a small omelet and a bit of fruit. That seemed extravagant. Otherwise the people and the accommodations were excellent. You could see that everyone was trying hard to please.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Liese N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2014

Team tournament stay. The rooms and common areas looked nicer than our typical team accommodations and the group price was reasonable. I wouldn't stay there at a regular rate simply because you don't get much for it -- no breakfast, no free wifi, no fridge or microwave, no hot tub. The ice buckets were very small so it was difficult to keep even a small amount of perishables cold. The room was clean and well-kept. I found the bed pretty soft & saggy but got comfortable sleeps anyways. Although I got a free wifi signal in the lobby area, it often didn't let me connect to the internet & or send e-mail. Location was convenient - near main highways, restaurants and retail. It was easy to walk across the street to a plaza to get a decent coffee or breakfast.

We didn't have a vehicle and were very impressed with the shuttle service offered -- not just to and from the airport!

Room Tip: Rooms overlooking the atrium have a sliding patio door leading to a common hallway (not a private ve...
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  • Stayed: February 2014, traveled with family
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Thank banb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2014

Everyone there made the stay very special for my daughter and her friends. The management even sent up Ice Cream and cookies to the room for her Birthday Surprize...great time for all. The pool area was very clean and cozy for them, and a pot of coffee was brought out for my wife to enjoy.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Greg G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Rochester

Address: 1111 Jefferson Rd, Henrietta, NY 14623
Phone Number:
Location: United States > New York > Finger Lakes > Henrietta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Henrietta
Price Range: $133 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Rochester 3.5*
Number of rooms: 247
Official Description (provided by the hotel):
Located off I-390 and north of the New York State Thruway, experience newly renovated guest rooms and convenient access to downtown Rochester at the DoubleTree by Hilton Hotel Rochester. Settle into a comfortable and spacious guest room. ... more   less 
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Also Known As:
Doubletree Rochester
Rochester Doubletree

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