Stayed here with my child for an event in Rochester. The hotel was easy to get to with lots of shopping & restaurants in the vicinity. Unfortunately, the hotel shows signs of wear and it was not as clean as I expect a Holiday Inn to be. Maid service had occurred in the room but it was not 'clean'. The carpet around the perimeter of the room was filthy, as well as the desk chair and bench. Common areas of the hotel also had a 'just barely cleaned' appearance. We checked in at 4pm and there were still breakfast dishes in the hallway from room service. I used the business center at 9am and there was an empty beer container in there from the previous night! This is just not good enough.
The staff were very friendly, especially the breakfast personnel. The pool area was very nice but it had no hot tub.
I would not choose to saty in this hotel again.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Rochester Hotel & Suites! This new fabulous 100% non-smoking hotel is conveniently located for easy access to all major highways. Downtown Rochester is 5 miles and the Rochester Airport (ROC) is 5 miles with free shuttle service for all of our business and leisure guests (some restrictions apply). Holiday Inn Rochester Hotel & Suites is conveniently located to all universities including University of Rochester, U of R Medical Center, Monroe Community College (MCC), Rochester Institute of Technology (RIT), Nazareth, St. John Fisher, SUNY Brockport, Roberts Wesleyan, and Empire State Colleges. Exceptional businesses are located here including Paychex, Kodak, Xerox, Bausch & Lomb, and many more!!! Shopping anyone? Well, this hotel is located in a wonderful area of Rochester that is close to all kinds of shopping including Market Place Mall and Eastview Mall that are minutes away! Sports anyone? The Holiday Inn Rochester provides excellent accommodations and exceptional service for hockey, soccer, swimming, and any other travel teams visiting the Rochester area!!! The Holiday Inn Rochester Hotel & Suites offers many amenities and services that will make your stay a memorable one including daily breakfast included with the rate, free DVD rentals, free high-speed Internet (wired and wireless), free local calls, fridge and microwave. ... more less
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- Also Known As:
- Holiday Inn Hotel And Suites Marketplace
- Holiday Inn Rochester
- Holiday Inn Marketplace
- Rochester Holiday Inn