We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great place for anybody”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Hotel & Suites Rochester - Marketplace
Ranked #6 of 17 Hotels in Henrietta
Certificate of Excellence
Reviewed April 15, 2012

Hotel is very clean, well staffed, the breakfast as everyone else has said is outstanding considering it's listed as a "buffet", and the employees are friendly and helpful. The pool was clean and not cold. We saw a lot of kids in the dinner they have for Priority Club members which is fine if you're not too picky or want to get something for the kids as well as the breakfast, but the hotel was quiet. Very close to many popular destinations.

Two things to point out but not negative to the hotel: the elevator is very oddly placed and isolated by a stairwell for any single traveling woman and the pool area was left very messy by other guests unfortunately. Towels were piled well beyond all of the baskets capacity and people obviously had snacks and left the packaging all over the corner floor. Just a thought to come by and check on it more seeing how well the rest of the hotel was so nicely taken care of.

  • Stayed: April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Stepmonster27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (579)
Traveler rating
Traveler type
Time of year
Language

406 - 412 of 579 reviews

Reviewed April 15, 2012

Lisa, Luis and Rael were fantastic. Made our trip the best, thanks.

  • Stayed: April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gfgfg r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2012

My husband and I stayed here with our two children to go to the National Museum of Play. We had a great experience. The kids loved the pool and the breakfast was awesome. Lisa was our server and did an outstanding job. The kids loved her!

  • Stayed: April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kim E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2012

Stayed for a mini 3 day "get-away" with two young daughters. They had a blast in the very large indoor pool. Lisa and Louis staffed the breakfast buffet. They did an A+ job keeping everyone happy in the morning! We also ate one evenng in the hotel dining room. It was very casual with a limited menu, but great service and convenient if you are too tired to go out.

  • Stayed: April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NSpano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2012

Stayed overnight while visiting University of Rochester. Good location, close to Marketplace Mall...lots of resturants in area. Clean rooms and friendly staff. Great breakfast buffet.

  • Stayed: March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank elphie1162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2012

My family and I greatly enjoyed our stay here. We particularly enjoyed the breakfast they provided, it was not like any breakfast we've had at other hotels we've stayed at. I did not get the name of the ladies that served us but if I did I would mention their names because they did a great job serving us and interacting with our 6 year old daughter. Juan, the cook, made fantastic food for us as well. The location of the hotel was extremely convenient for us, the pool was very nice and the cleanliness of the place was excellent. Rooms were well stocked including a refrigerator, microwave and internet. The only thing one of my family members did not enjoy was the bed itself, too hard. I would recommend this hotel to anyone in the area in need of one though, you'll get excellent service.

  • Stayed: April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank titanic1517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2012

hotel was clean and the amenities were very good. An excellent value

  • Stayed: April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ron Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Henrietta
0.1 mi away
Hampton Inn & Suites Rochester / Henrietta
0.3 mi away
Home2 Suites by Hilton Rochester Henrietta
0.2 mi away
Best Western Rochester Marketplace Inn
Show Prices
Show Prices
Show Prices
0.4 mi away
DoubleTree by Hilton Hotel Rochester
1.2 mi away
Comfort Suites Rochester
Comfort Suites Rochester
#12 of 17 in Henrietta
161 reviews
3.8 mi away
Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Hotel & Suites Rochester - Marketplace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Hotel & Suites Rochester - Marketplace

Address: 800 Jefferson Rd, Henrietta, NY 14623-3212 (Formerly Rochester Marketplace Inn)
Phone Number:
Location: United States > New York > Finger Lakes > Henrietta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Henrietta
#2 Family Hotel in Henrietta
Price Range: $95 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Rochester - Marketplace 3*
Number of rooms: 120
Official Description (provided by the hotel):
Welcome to the Holiday Inn Rochester Hotel & Suites! This new fabulous 100% non-smoking hotel is conveniently located for easy access to all major highways. Downtown Rochester is 5 miles and the Rochester Airport (ROC) is 5 miles with free shuttle service for all of our business and leisure guests (some restrictions apply). Holiday Inn Rochester Hotel & Suites is conveniently located to all universities including University of Rochester, U of R Medical Center, Monroe Community College (MCC), Rochester Institute of Technology (RIT), Nazareth, St. John Fisher, SUNY Brockport, Roberts Wesleyan, and Empire State Colleges. Exceptional businesses are located here including Paychex, Kodak, Xerox, Bausch & Lomb, and many more!!! Shopping anyone? Well, this hotel is located in a wonderful area of Rochester that is close to all kinds of shopping including Market Place Mall and Eastview Mall that are minutes away! Sports anyone? The Holiday Inn Rochester provides excellent accommodations and exceptional service for hockey, soccer, swimming, and any other travel teams visiting the Rochester area!!! The Holiday Inn Rochester Hotel & Suites offers many amenities and services that will make your stay a memorable one including daily breakfast included with the rate, free DVD rentals, free high-speed Internet (wired and wireless), free local calls, fridge and microwave. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Orbitz, HotelQuickly, Cancelon and getaroom.com so you can book your Holiday Inn Hotel & Suites Rochester - Marketplace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Hotel And Suites Marketplace
Holiday Inn Rochester
Holiday Inn Marketplace
Rochester Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing