The bed was extremely comfortable. But our room in 320, next to a small function room was not the best location. We took a nap in the afternoon and were woken up by kids having a party in the function room next door. The swimming pool water was cool, temperature of the water is good for swimming laps (but the pool was a bit small for laps) and there were too many children playing in the pool for anyone to really swim. They ran out of towels by poolside when my family left the pool at 7:30pm. The pool closes at 10pm.
My only real negative experience about my stay was that my daughter left a teddy bear at the hotel and we were unable to recover it. I called 3 times speaking to 3 different people. Everyone told me a different story. The one who promised to call me back never did.
Almost forgot, my almost 3 year old girl found some screws that were left by the window! When we first checked in, the box of kleenex in the wash room was missing. The next morning, we got a new box of kleenex but it's so strange that housekeeping did not install the box in the container where it's supposed to be.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Rochester Hotel & Suites! This new fabulous 100% non-smoking hotel is conveniently located for easy access to all major highways. Downtown Rochester is 5 miles and the Rochester Airport (ROC) is 5 miles with free shuttle service for all of our business and leisure guests (some restrictions apply). Holiday Inn Rochester Hotel & Suites is conveniently located to all universities including University of Rochester, U of R Medical Center, Monroe Community College (MCC), Rochester Institute of Technology (RIT), Nazareth, St. John Fisher, SUNY Brockport, Roberts Wesleyan, and Empire State Colleges. Exceptional businesses are located here including Paychex, Kodak, Xerox, Bausch & Lomb, and many more!!! Shopping anyone? Well, this hotel is located in a wonderful area of Rochester that is close to all kinds of shopping including Market Place Mall and Eastview Mall that are minutes away! Sports anyone? The Holiday Inn Rochester provides excellent accommodations and exceptional service for hockey, soccer, swimming, and any other travel teams visiting the Rochester area!!! The Holiday Inn Rochester Hotel & Suites offers many amenities and services that will make your stay a memorable one including daily breakfast included with the rate, free DVD rentals, free high-speed Internet (wired and wireless), free local calls, fridge and microwave. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Hotel And Suites Marketplace
- Holiday Inn Rochester
- Holiday Inn Marketplace
- Rochester Holiday Inn