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“Absolutely horrible”

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Red Roof Inn Rochester Henrietta
Ranked #11 of 16 Hotels in Henrietta
los angeles
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Absolutely horrible”
Reviewed June 24, 2007

Couldn't say enough bad things about this place. Intermittently working air conditioner. Two of the smallest, thinnest towels i have ever see. No coffee - not in the room, not in the lobby, nowhere. Pay wireless internet, adding even more to our inflated bill. One tiny packet of shampoo - never replaced in the three nights we stayed. The most ridiculous TV controls i have ever seen, forcing you to go back to the "PAY" menu everytime you wanted to change channels. And we paid $108/night!!! Have complained to them and received a grossly inadequate response. Never, never again.

  • Stayed May 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank cbmdr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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257 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Beijing, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 2, 2007

For the price, this was an excellent hotel. There was internet access (not wireless), and the room was very clean. The room had clearly been updated; the linens and furniture seemed new. The shower was really nice in particular. The staff was friendly and quickly filled any requests we had.

  • Stayed June 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank mplstraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 6, 2006

I stayed here for two nights separately. On October 4th and also again on October 30th. I had a business trip and decided to stay here for the night. I was surprised to see that the rooms were very clean and neat. Never stayed at a Red Roof becore, and I can say that both times the rooms were clean and I had a good nights rest while on the road. This one was off the New York State Thruway so I was not sure what to expect because of the prior reviews. But, this place was convenient, clean and quiet. Plus, there are 3 places to get breakfast/unch/dinner within a few hundred feet of the rooms. Very convenient! Place felt safe and did not have anyone bother me, but I did not travel alone so that may have been a factor. Overall, nice, neat and clean, comfortable and felt pretty safe to me. Did not use the amenities, if there are any, so I cannot comment on those.

Stayed October 2006
Helpful?
2 Thank RoadTripReviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed November 5, 2005

Worse hotel I ever stayed in. They were tearing up the parking lot-so there was no room to park. Local druggies kept knocking on door, with panhandlers loitering about. I left for fear of being robbed or worse.

  • Stayed July 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NOTTINGHAM, ENGLAND
Level Contributor
64 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed June 4, 2005

For a budget hotel this was good. We paid around £25 per room per night and the rooms were basic but clean and so exceeded our expectations for the price. We had problems with some of the door locks not working but the desk clerk and maintenance guy sorted them out pretty quickly. I would recommend this as a excellent budget choice.

  • Stayed May 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TANYA66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Rochester Henrietta

Property: Red Roof Inn Rochester Henrietta
Address: 4820 W Henrietta Rd, Henrietta, NY 14467-9357
Location: United States > New York > Finger Lakes > Henrietta
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #11 of 16 Hotels in Henrietta
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Rochester Henrietta 2*
Number of rooms: 1
Reservation Options:
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Also Known As:
Red Roof Inn Rochester Henrietta Hotel Henrietta
Red Roof Inn Henrietta
Henrietta Red Roof Inn

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