We stayed here because this is what I got through priceline. It was a HASSLE to change the room from two beds to a single bed (we need to as we're travelling with a toddler). Most other hotels I booked through priceline allowed changes directly with the hotel, but not Red Roof Inn. I had to call priceline to ask them to call Red Roof Inn, talk about inefficient. Apparently the hotel told us they can't change it on the computers, I also called the main reservation number as well as the hotel itself - really? You can't override the system??? Rooms were clearly available as I was able to "get" a single bed room using the reservation system, but they were just being stupid and making us go through the hassle. In the end we did get the single king bed, but it was a chore.
We were really not impressed. The photos looked decent and I read some of the reviews. However, our room was kind of dirty, when you look closely at the corners around some of the furniture, doesn't look like it's been vacuumed and there were some cobwebs - yuck.
I went to the front desk and asked for a "shower cap" to which I was told they had none. Really? First place I've stayed in that told me they had none. There was only one package of shampoo in the room and we had to go to the front desk to ask for more.
Only thing good maybe was that there was a Tim Hortons and McDonalds right next door. Other than that, if we come back to visit, we'll be staying elsewhere.
Last time ever staying at a Red Roof Inn. Not impressed!
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- Also Known As:
- Red Roof Inn Rochester Henrietta Hotel Henrietta
- Red Roof Inn Henrietta
- Henrietta Red Roof Inn