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Homewood Suites by Hilton Rochester / Henrietta
Ranked #7 of 17 Hotels in Henrietta
Reviewed February 20, 2014

Clean friendly great value. I would reccomend to anyone and everyone. Plenty of resturaunts nearby also! Easy access to New york State thruway and expressways. The only downfall is that there is no hottub and the pool is kind of small. All in all this is a nice hotel, there is breakfast provided in the morning and a managers reception every weeknight.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Charles P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rochwgm, General Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this reviewResponded March 7, 2014

Thank you for posting about your visit at the Homewood Suites.

Kara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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348 - 354 of 518 reviews

Reviewed February 11, 2014

We have stayed here a few times. The breakfast has a good selection though not anything special. The pool is nice though a little small. The rooms are usually fairly clean though on our last stay we had some issues with finding left over items and dirty pillow cases. Over all we would stay here again though.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Mari S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rochwgm, General Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this reviewResponded March 7, 2014

Thank you for posting to Trip Advisor. I am very sorry about the issues that you had with your room I have shared your comments with our team.

Kara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 8, 2014

An average hotel with a very friendly and helpful staff. Try the bed before accepting your room assignment. The food was just what you would expect and it was nice to have breakfast and dinner. Computers were brand new.

  • Stayed: February 2014, traveled solo
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Review collected in partnership with Homewood Suites by Hilton
Thank TopazSunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rochwgm, General Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this reviewResponded March 7, 2014

Thank you for taking the time to post to trip advior.

Kara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 31, 2014

This Homewood Suites is centrally located, the rooms were very comfortable, easy wireless access and the fitness center and pool were adequate for maintaining exercise programs. The option for eating in for dinner and breakfast is important to me in the Rochester area during winter months.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Dawn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rochwgm, General Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this reviewResponded February 4, 2014

Thank you for you comments and for taking the time to post about your stay.

Kara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2014

Great hotel, great staff makes you feel like at home. Offer complimentary breakfast, managers dinners, simply the best hotel in area. Easy to find, easy to accsses. Do not have to leave your pet at home , can bring it along

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Paul A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rochwgm, General Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this reviewResponded February 4, 2014

Thank you for your great comments. We always enjoy welcoming pets at our hotel.

Kara

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Reviewed January 25, 2014

Homewood Suites, where ever they are, all seem to make us feel at home. Dinner with beer and wine four nights a week and great breakfasts seven mornings a week - convenient check in/out times and an attentive staff are important to us and we get them at Homewood Suites in Henrietta, Rochester, NY

The hotel had suffered a bit of cold weather damage after the Polar Express but it in no way inconvenienced us. they were actively resolving the issue.

One big disappointment, they have done away with the Jacuzzi spa based, apparently, on new ADA requirements. We understand, but still we liked to chill in the whirlpool. But that won't stop us from coming back.

Room Tip: We alway chose higher rooms away from the elevator - but at this Homewood I don't know if it wou...
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  • Stayed: January 2014, traveled as a couple
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1  Thank RayMargeson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rochwgm, General Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this reviewResponded February 4, 2014

Thank you for taking the time to post about your stay at our Homewood Suites. We look forward to welcoming you back to Rochester soon.


Kara

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Reviewed January 21, 2014

The staff (housekeeping excluded) are great and I would recommend staying there. Even moreso if they would clean the rooms better. The manager is very helpful and fixed the issue. This did make it better. Other than the cleanliness, I have always enjoyed staying here

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
2  Thank mikieryc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rochwgm, General Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this reviewResponded January 23, 2014

Thank you for taking the time to post about your stay. I am once again sorry about the issues that you had while on your last visit. I am glad that our staff has been ablel to take care of you while you are in town.

Thanks,
Kara

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Rochester / Henrietta

Address: 2095 Hylan Dr, Henrietta, NY 14623-4219
Phone Number:
Location: United States > New York > Finger Lakes > Henrietta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Henrietta
#5 Business Hotel in Henrietta
Price Range: $115 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Rochester / Henrietta 3*
Number of rooms: 90
Official Description (provided by the hotel):
Welcome to our cozy all-suite hotel in Rochester, New York. Enjoy complimentary breakfast each morning and spend the evening with us Monday through Thursday for the evening reception. Each suite has a fully equipped kitchen with a full size refrigerator, stove top and plate-ware to make you feel at home. Stay connected with friends and family with complimentary internet access. Located only six miles from the airport, our hotel is in an ideal location for easy travels. We are pet friendly (non refundable $75.00 pet fee). ... more   less 
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Also Known As:
Homewood Suites By Hilton Rochester / Henrietta Hotel Rochester
Hilton Rochester
Homewood Rochester
Homewood Suites Rochester Henrietta
Rochester Homewood Suites

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