We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best Western Rochester Marketplace Inn
Nearby Hotels
$129
Booking.com
View Deal
  • Free Wifi
  • Free Parking
$54
Booking.com
View Deal
  • Free Wifi
  • Free Parking
$159
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$109
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$150
$128
Booking.com
View Deal
  • Free Wifi
  • Free Parking
$84
ComfortSuites
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$101
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$109
Home2.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$96
Travelocity
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$46
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Reviews (450)
Filter reviews
450 results
Traveler rating
141
153
89
39
28
Traveler type
Time of year
LanguageAll languages
More languages
141
153
89
39
28
Show reviews that mention
All reviewscookiesfree breakfastroom was cleanyogurtworking orderfridge and microwaveconvenient locationwould stay againfirst floorone night stayhot breakfastupon checkjefferson roadparking lotsticky ribsdesk clerknew york
FilterAll languages
Updating list...
423 - 428 of 450 reviews
Reviewed August 2, 2007

I stayed at this Best Western for 4 weeks while I was training for a new job. There were so many amenities that it was almost sad to leave: free wireless in the rooms, 2 free computers + free printing in the lobby, a very decent complimentary breakfast buffet, a huge free collection of DVDs for check-out, AMAZING free cookies and bars every evening, and even a complimentary BBQ (burgers, hot dogs, potato salad etc.) in the lobby every couple of weeks. Plus, there are countless restaurants & stores nearby.
My only complaint is that the walls are VERY thin (you really can hear every word of the conversations going on in the rooms next door)--this usually wasn't a problem as most of the guests were business people and retirees, but there were a couple of nights that youth groups stayed there, and those nights were not that pleasant.

  • Stayed: July 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank Emily T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2007

I usually frequent another low priced hotel chain, but was extremely pleased with the Best Western Rochester Marketplace Inn. It was $70 less per night, had free internet wifi in every room, free local AND free long distance phone calls. They had a nice (not fantastic) hot breakfast, an exercise room, cookies and goodies out every late afternoon in the lobby. The rooms were completely adequate and the bed was wonderful. There is a DVD player in every room, and about 200 very recent to fairly recent DVDs free for the borrowing to play in your room. Amazing! My wife and I were extremely happy and would absolutely stay there again.

  • Stayed: July 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank epdoc74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2007

A very, non-descript hotel from the outside in a string of hotels, restaurants and stores right off the interstate south of downtown Rochester. I stayed for four nights in June 2007. The staff was extremely friendly and willing to go the extra mile for every request from each visit. My room, though not huge, was clean and had every ammenity I needed (with one exception -- see below). Flat screen TV with the full range of channels, fridge, microwave and TV, very clean bathroom.

As a nice added touch, they have free juice, coffee and cookies in the lobby, 24 hours a day as well as the requisite free breakfast seem to be found in most hotels these days.

I have only a few quibbles. They promised free wireless internet but it didn't work in my room. I had to carry my laptop down to the lobby to get it to work. The lobby also has two free PCs and a printer for anyone to use. I'm frankly getting really tired of hotels that promise internet access, wireless or wired, free or or paid, from the room, and then don't deliver on this. They act as if it's an added bonus, but for a lot of people, it's an essential. When I asked the hotel staff about the problem, they shrugged their shoulders and said it had to do with current thunderstorms. Ummm.. I don't think so.

Second problem was the smell. The hotel has a mix of smoking and non-smoking floors, room by room and even though my room was non-smoking, there was a faint odor of smoke in the hall from the nearby smoking rooms and smoke seemed to permeate the air conditioning system as well. Unfortunately the windows don't open so I did not have the opportunity to air out the place with natural air.

  • Stayed: June 2007, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank raku8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2007

First impression is good - friendly desk staff with free coffee and cakes waiting in the lobby.

Room was nicely decorated with a work area. Bathroom was clean and modern. Although facing the street, it wasn't noisy.

A few places to eat right next door or a short walk away.

Breakfast was good with newspapers and some hot food, and they say they'll even make you a breakfast bag to take away if you leave early before breakfast starts.

Wireless internet access worked fine although there are a couple of PCs in the lobby if you don't have your own machine.

Overall, happy with the experience and would stay there again.

  • Stayed: March 2007, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
1  Thank Pinball_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2007

This hotel is in a convenient location and in every other way is absolutely predictable -- we got what we expected. Our room was clean and comfortable, with excellent beds. Free DVDs were available from the front desk, which was a nice bonus. The bathroom was a little small, but not to the point of being cramped. We were there the weekend after term break, so it was crowded with students and families and the hallway was a little noisy at times, with the sound clearly heard in our room, but it was never out of control and never went on too late at night. Aside from breakfast, there is no restaurant/cafe on site, but the neighborhood has many chains and independent places to eat. The service was always friendly and prompt. All in all, quite a satisfactory stay and good value for the money.

  • Stayed: March 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
1  Thank Cranbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews