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“Good value hotel at a low price”

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Super 8 Henrietta/Rochester Area
Ranked #8 of 16 Hotels in Henrietta
Vaughan, Canada
Level Contributor
87 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Good value hotel at a low price”
3 of 5 bubbles Reviewed August 1, 2011

The hotel is conveniently located by freeway and close to shops and restaurants. Got it from Priceline at a low price. Room was clean and spacious, and staff was friendly. It does not have an elevator though (two-story building). Wi-Fi worked quite well. Free breakfast was provided with bare minimum choices. Overall it is ok considering the price paid.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank YorkRegionYnot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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722 reviews from our community

Traveler rating
    160
    298
    170
    61
    33
See reviews for
316
142
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113
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Brighton, Colorado
2 reviews
3 of 5 bubbles Reviewed July 25, 2011

We stayed in a room with two queens. They also provided a crib for my son. The room was clean and usable. The breakfast included cereal and muffins. Nothing fancy, but a clean place for a good price!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank JLMc33329
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington Station, New York
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed July 25, 2011

This is a decent hotel at a great price. Rooms are available w/refrigerators & microwaves. No smoking area was truly no-smoking. They have no elevator (3 floors), so get room on lower floor if carrying luggage up stairs is a challenge. Very helpful and friendly front desk staff.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank elsiecow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
1 review
1 of 5 bubbles Reviewed August 18, 2010

Check-in was a mess with the desk clerk trying to charge us twice the rate on the reservation. Every day we had to ask for enough towels for our family of four. Other than a change of towels, the room was not cleaned the first day: they didn't even bother to pick up the bed spreads that had slipped to the floor. After complaining to the night clerk, the room was clean the following day. That was the only time it was cleaned. The last day of our stay, the room had not been touched at all. When I complained at the desk, the clerk said all she could do was give me some fresh towels. At check-out, I was told it was my fault we slept in a dirty room because I accepted the clean towels and the only thing the would do was talk to the cleaning crew. I realize this is not the Ritz, but we payed for a clean room and decent service; we received neither.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A2MOM1207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaloysius, Front Office Manager at Super 8 Henrietta/Rochester Area, responded to this review, April 5, 2011
Valued Guest:
On behalf of our staff at Rochester Super 8, I would like to sincerely apologize for the problems you encountered during your stay at our hotel. Our goal is to make sure every guest has a comfortable and enjoyable stay with us. It seems we clearly did not make this happen for you and I am very sorry.
I have shared your comments with our staff and department heads in an effort to improve our service. I hope you will give us another chance to prove that customer service is extremely important to us.

Jason Maloney
Front Desk Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gloucester Twp., NJ
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed August 5, 2010

We stayed here while visiting family. The room was clean. There are many workers who stay there--they are put up there by the contractors while doing area jobs. Lots of trucks in the parking lot, but the parking lot is huge so its not a problem. A little noise here and there, but not too bad--we left on the bathroom fan for "white noise," and it helped a lot. Breakfast ends at 9 and is "nothing to write home about." Staff all friendly and helpful. We got a great rate on the room, and didn't spend much time there. No frills, but was fine for us and very convenient.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank -cynnester-
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level Contributor
126 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed July 2, 2010

Just what I would expect for a motel of this class.

We stayed here for one night on a trip on I-90. The room was ok... a bit shabby but clean. The carpet was quite old and some might feel a little squeamish about walking on it barefoot. The bathroom was rather small. The TV was an older CRT type. The beds were comfortable.

The staff were friendly.

Unlike some other hotels on our trip which cost 3 times as much, the WiFi worked well.

The breakfast was ok. There were donuts, english muffins, white bread, frosted flakes, corn flakes, apples, oranges, juice and coffee.

The location is ok, but essentially on a rural highway with nothing close by except for a couple of car dealerships.

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelinFamilyBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clearwater, Florida
Level Contributor
138 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
5 of 5 bubbles Reviewed June 27, 2010

May 11, 2010
My wife and I are both seniors; We stayed at the Rochester Henrietta Super 8 on Lehigh Station Rd located off I-390-three nights in room #106. It was completely up dated including King bed and the new plasma TV on the wall; it was very clean, the beds were new and comfortable, flat screen TV; the room was very comfortable and quiet. Good Staff. We didn't take advantage of their free continental breakfast as we are on the Atkins diet no starches. The three nights with the tax came to $159.24 with the GREEN BOOK COUPON that is in the Northeast Green book that you can pick up in interstate rest areas. We have stayed at this hotel when we visit relatives in the north over the past ten years as the location is excellent just off I-390 we use the expressways to go to in any direction of the city of Rochester. The motel has always been clean and nice but the update has made this motel a very nice improvement and the rate has always been reasonable.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Sailorwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Henrietta/Rochester Area

Property: Super 8 Henrietta/Rochester Area
Address: 1000 Lehigh Station Rd, Henrietta, NY 14467-9239
Phone Number:
Location: United States > New York > Finger Lakes > Henrietta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Henrietta
#6 Business Hotel in Henrietta
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Henrietta/Rochester Area 2*
Number of rooms: 121
Reservation Options:
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Also Known As:
Super 8 Henrietta/Rochester Hotel Henrietta
Henrietta Super Eight
Henrietta Super 8
Super Eight Henrietta

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