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“Best Comfort Inn Ever”

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Comfort Inn & Suites
Ranked #1 of 1 Hotels in Hawthorne
Certificate of Excellence
Reviewed October 22, 2013 via mobile

The entry and lobby are impressive. Front desk clerk very professional in dress and service. Experience very similar to very expensive hotels. Mattress and pillows very comfortable. Front desk clerk very helpful in giving directions to local attractions that helped us avoid traffic. More expensive than usual for a Comfort Inn , but I attribute that to the location and the season.

  • Stayed: October 2013
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Thank Kathy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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102 - 108 of 150 reviews

Reviewed September 9, 2013

I stay here at least 5 times a year, my daughter goes to a nearby college. The staff here is great, this hotel is always clean. I will not stay anywhere else. There is a great diner close by as well as an Italian rest.

  • Stayed: September 2013, traveled with family
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2  Thank rogervonk v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

Very clean hotel with a great staff. Continental Breakfast was adequate and prevented us from having to run out first thing in the morning. We would stay here again next time we visit New York. Great restaurants nearby, i.e., Italian, a great Diner, Applebees and close to major highways.

Stayed: December 2012, traveled with family
Thank NY2AZgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2013

Due to a family member being in Westchester Medical Hospital in the burn unit for over 2 months, family have been staying at the Comfort Inn on various nights instead of making the trip to Albany on those late nights. The hotel is clean and friendly but is rather expensive for being a Comfort Inn. The buffet breakfast is perfect with a wide variety.

  • Stayed: August 2013, traveled with family
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Thank Sandy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2013

All the reviews are correct
Extremely clean, friendly staff, spacious rooms, great value and great location for North of White Plains
Easy access to all points
Great Italian restaurant across the street and diner at bottom of hill. Very good free breakfast
Highly recommend

  • Stayed: August 2013, traveled with family
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Thank Ken H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2013

This hotel is extremely clean. I was very impressed. Hotel seemed to have be updated. We stayed in this hotel for five days. The hotel staff were very friendly. I have two negative comments. The first was the hot side of the breakfast. It was the same (cheese omelet and sausage patties) each day. Every other Comfort Inn I ever stayed in had different hot food each day. The other and most important was the inefficient housekeeping department. The friendly housekeeper came into the room THREE times each day. Once to strip and remake the bed. (If a customer is staying more than one day, does the bed need to be striped each day ?) The second time the housekeeper cleaned and picked up the towels. The third time, the towels were replaced. I was trying to work in the room and I found it to be very bothersome. I finally waited until all the housekeeping was completed before I started to work. I asked three people why they did this. They said "The towels have not been done yet"or "that is the way we do it". I talked with the front desk about this. They did not know what was happening and said they would check it out. Finally at checkout, the assistant general manager was informed of this problem. She was upset that this was happening. Hopefully this housekeeping practice will be corrected. Hopefully the hot breakfast choices will also be corrected. No one offered to the bill due to these problems. I definitely would stay here again. There are three restaurants close to the hotel.

  • Stayed: August 2013, traveled on business
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2  Thank TRUANE9296
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2013

This is an older hotel, but one which has been well maintained. We stayed in a two bed room. It was clean and spacious. We were there for a family event, and thus had infants, children, parents and grandparents. Everyone was happy with their accommodations.

And, as others have said, the staff was very friendly.

Stayed: August 2013, traveled with family
Thank Ken G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily K, Owner at Comfort Inn & Suites, responded to this reviewResponded August 20, 2013

Thank you for your wonderful comments regarding your stay at our hotel. Our staff takes great pride in guest service and our housekeeping staff is very proud of the job they do for all our guests.

We look forward to you visiting us again and taking advantage of our nice indoor pool and Free Hot Breakfast which most families enjoy during their stay.

Emily Kirwin
Owner
Comfort Inn and Suites
Hawthorne, NY

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Address: 20 Saw Mill River Rd, Hawthorne, NY 10532-1507
Phone Number:
Location: United States > New York > Westchester County > Hawthorne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hawthorne
Price Range: $132 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 85
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Hawthorne
Comfort Inn Hawthorne
Hawthorne Comfort Inn

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